Babette Ten Haken’s One Millimeter Mindset™ Professional Development Keynote Speaking Programs and Workshops improve stakeholder communication and collaboration, especially in technically-focused organizations with disparate or siloed groups. Overcome the communication disconnects impacting stakeholder, client and membership churn. Create the aggregated customer experiences that drive customer success and retention. Start planning...

Who tells your organization's and association's stories? Often, business cases and customer stories stop just where they need to begin. Babette Ten Haken's One Millimeter Mindset™ storytelling workshops and customer retention keynote speaking programs showcase how compelling storytelling becomes your key to business growth: acquiring, serving and retaining the customers you work so hard to win. Courageously tell the stories stakeholders need to hear. Start creating....

How can a multi-generational and multi-educated workforce become more profitable? Babette Ten Haken's One Millimeter Mindset™ Workforce Profitability Keynote Speaking Programs and Workshops catalyze organizations and associations to move one millimeter beyond the comfort - and perceived risk - of improving business models by leveraging a more profitable and collaborative workforce committed to customer experience for customer success. Start learning....