Babette Ten Haken

Contact Babette
  • Home
  • Programs
    • Keynotes
    • Breakouts & Workshops
    • Professional Innovation Coaching
  • Blog
  • My Story
    • Testimonials
    • Honors & Awards
  • Resources
    • White Papers
    • Do You Mean Business? – The Book
  • Contact Me!
You are here: Home / Customer Experience, Success, Loyalty, Retention / Ready for a Customer Experience Mid Year Blog Post Review?

Ready for a Customer Experience Mid Year Blog Post Review?

July 5, 2018 by Babette Ten Haken Leave a Comment

customer experience mid yearWhere do you stand when it comes to customer experience mid year? Have you successfully created superlative experiences for clients, every opportunity that you get? Or is your track record inconsistent? And is this inconsistency reflected in the rate of customer churn and customer retention, mid year?

Too many professionals wait until the official “numbers” are available to realize that they blew it with their customers. Seriously, if you are a Professional of Worth, you are embedded in the pulse of your customers, consistently instead of end-of-quarterly.

You know that. I do not need to be reminding you of best practices in customer experience and customer retention. Except that being consistent is really difficult. Otherwise, everyone would be doing it! There would be zero churn after a customer is acquired and we all would have an adoring base of loyal customers.

Let’s all B-R-E-A-T-H-E.

So much for customer experience and customer retention mea culpa. You get enough of that from your managers. Instead, this customer experience mid year blog post review refreshes and recalibrates your brain! Readers selected the top 7 blog posts based on content they find relevant and valuable to successfully executing their own customer experience and customer retention strategies.

It is my sincere, mid year wish, that you enjoy these top 7 customer experience and customer retention picks from readers. 😉 

Also, are you planning for your next association meeting or organization event? Why not bring me in to conduct one of my One Millimeter Mindset™ breakout sessions on Professional Innovation, Storytelling, Workforce Collaboration, Us versus Them Mindset, or Customer Retention! Focus on developing a refreshed and recalibrated customer experience and customer retention roadmap for your members.

Why Chasing Busy Work impedes Solid Business Opportunities  

Are You Investor or Buyer Story Pitching instead of Storytelling?  

What is the Future C in Your Professional ABC Strategy?  

Are Your Storytelling Soft Skills half as productive as They could be?  

Why Exit Interviews provide a Customer Experience Reality Check  

Does Your Professional Urgency conflict with Your Clients’ Priorities?  

Leaving Customer Care up to Customers? They don’t care!  

Ready to develop a more effective CX strategy? Start moving one millimeter forward, today.
  1. Engage me to speak or conduct an interactive workshop at your next corporate or association event.
  2. Has what you read Today started you Thinking about tomorrow? Contact me. Let’s create a One Millimeter Mindset™ program that fits your needs.
  3. Subscribe to my blog. Never miss another insightful post.

Babette Ten Haken, Founder & President of One Millimeter Mindset™, is an innovative speaker, strategist, and storyteller. Babette’s One Millimeter Mindset™ Workshops and Speaking programs leverage collaboration to catalyze professional innovation, workforce engagement and customer retention. Babette’s playbook of collaboration tools, Do YOU Mean Business?, is available on Amazon. She is a member of SME, ASQ, SHRM, the Michigan Council of Women in Technology and the National Speakers Association. Image: Fotolia

Enjoy this post? Please share it!

Share on TwitterShare on FacebookShare on LinkedInShare on EmailShare on Reddit

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: customer experience, customer retention, CX, engineering, IIoT, Industry 4.0, IoT, IT, leadership, marketing, quality, sales

About Babette Ten Haken

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Hire Babette to speak at your next conference or corporate meeting.

https://youtu.be/Yf-h80O_QZ4
Sign up to receive posts via email
Please wait...
Please enter all required fields Click to hide
Correct invalid entries Click to hide
No spam, ever. Promise. Powered by FeedBlitz
SalesProCentral
Customer Experience Update

Categories

  • Collaboration And Convergence
  • Customer Experience, Success, Loyalty, Retention
  • Human Capital & Industrial IoT Workforce
  • Professional Development
  • Trending Book Reviews
  • Uncategorized

Recent Posts

  • What Is Your Professional Career Voice: Leader or Follower?
  • Why Your Professional Core Capabilities Limit Your Value
  • Create More Value by Speaking Less Professional Jargon
  • When You Are Busy Delivering It Is Hard To Be Impacting
  • Can You Change Professional Places with A Colleague?

Archives

Storytelling for STEM Professionals and Left Brain Thinkers Speaking Programs. Learn more....

Contact Babette
Sign up to receive posts via email
Please wait...
Please enter all required fields Click to hide
Correct invalid entries Click to hide
No spam, ever. Promise. Powered by FeedBlitz

Recent Posts

What Is Your Professional Career Voice: Leader or Follower?

Why Your Professional Core Capabilities Limit Your Value

Create More Value by Speaking Less Professional Jargon

Follow Us!

Follow Us on FacebookFollow Us on TwitterFollow Us on LinkedInFollow Us on Instagram

Privacy Policy | Terms and Conditions

CATALYST FOR PROFESSIONAL COLLABORATION: Storytelling for STEM Professionals and Left Brain Thinkers Speaking Programs.
Sales Aerobics for Engineers®, All Rights Reserved 2021 ©
By continuing to browse the site you are agreeing to our use of cookies