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You are here: Home / Professional Development / Are clients experiencing the innovative value of What We Do?

Are clients experiencing the innovative value of What We Do?

August 15, 2018 by Babette Ten Haken Leave a Comment

innovative valueOur innovative value leverages the client-focused outcomes we create. This value extends beyond our employer’s or team’s value propositions. Instead, our innovative value leverages the voice which defines us as Professionals of Worth.

In other words, we take the time to move one millimeter beyond the scripts and strategies provided to us by others. Because we listen to a voice inside our heads telling us there is so much more we can do, on behalf of serving our clients.

Professional innovation is the road less traveled. Watch and listen to my You Tube video. See what happens when I move my clients one millimeter beyond what is comfortably status quo. And they discover what is possible, productive and profitable.

Innovative value reflects the Who We Are behind What We do.

As a result, only we can deliver, just quite the way we do, to our organizations’ and our clients’ value streams. Consistently. Because of our unique, distinctive words, actions and values. These are neither scripted or copies of someone else. Instead, Who We Are is effortless to us. Because it is programmed into our professional DNA.

  1. As a result, we are not content to offer the “same old” solutions to clients, when other solutions (possibly not even ours) are more appropriate.
  2. Also, we push clients to move beyond what is comfortable, so they and their clients can experience what is possible.
  3. Then, we serve as thought leaders for our organization and our clients, because we continuously have their backs.
Targeting innovative value keeps us on our professional toes.

First, we are no longer content to be spoon-fed sales scripts or technical specifications to spiel. We are curious about the Why behind the What we sell, design, implement and repair. So we become curious and dig deeper. Consequently, we continuously move one millimeter beyond the boundaries of the answers our organizations or associations provide us.

This professional innovation pathway often is professionally uncomfortable. Because we butt heads with conventional thinking and “we have always done it this way mindset.” Instead, we provide tomorrow’s direction, rather than continuing to rely on today’s products, services and methodologies.

The goal of developing innovative value is to change how clients experience What We Do.

I want clients to ask you: “What do you think?” instead of: “Hey, can you do this for me?” Why remain an order-taker when you can become an innovator?

Your professional innovation pathway starts by moving one millimeter beyond what is comfortable. Instead, move towards what is Possible. Discover the voice which defines your innovative value. So you can carry your value into your clients’ organizations. What are you waiting for?

Start moving one millimeter forward towards professional innovation, today.
  1. Looking for an innovative, engaging speakers? Hire me to speak or conduct an interactive workshop at your next corporate or association event.
  2. Has what you read Today started you Thinking about tomorrow? Contact me. Let’s create a One Millimeter Mindset™ program that fits your needs.
  3. Subscribe to my blog. Share your email address in the red box in the right column. Never miss another insightful post.

Babette Ten Haken’s One Millimeter Mindset™ keynotes, breakout sessions and workshops help individuals, teams, organizations and associations leverage productive and profitable collaboration to catalyze professional innovation, workforce engagement and customer retention. She serves organizations as an inspiring speaker, strategist, coach and storyteller. Her speaking programs combine her training as a STEM design thinker, Six Sigma Green Belt and Voice of the Customer practitioner with her background in new product development, startups, market research and sales. How’s that for walking the cross-functional collaboration walk? She is a member of SME, ASQ, SHRM and the National Speakers Association. Babette’s Playbook of collaboration hacks, Do YOU Mean Business? is available on Amazon.com.

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Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: client service, collaboration, customer experience, customer retention, engineering, IIoT, Industry 4.0, Industry 40, innovative value, IoT, IT, professional innovation, quality, sales, startups, technology

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