Babette Ten Haken

Contact Babette
  • Home
  • Programs
    • Keynote Presentations
    • Breakouts & Workshops
    • Coaching & Facilitation
  • Blog
  • About Babette
    • Testimonials
    • Honors & Awards
  • Contact Me!
You are here: Home / Customer Experience, Success, Loyalty, Retention / 3 Reasons Why Strategic Stakeholders keep Tuning You Out

3 Reasons Why Strategic Stakeholders keep Tuning You Out

June 12, 2019 by Babette Ten Haken Leave a Comment

strategic stakeholdersYour strategic stakeholders keep tuning you out. Spoiler alert: They tune you out because your professional behavior turns them off. End of story: yours and theirs.

Listen to my YouTube keynote story of a major way professional behavior derails the strategic stakeholder support you need to move your career to the next level.

When you turn strategic stakeholders off, they return the favor by tuning you out. And, once that communication disconnect is established, stakeholders will not forget how your behavior impacted them.

Unless, that is, you decide to make some purposeful strides to change the story you tell.

Strategic stakeholders do not like to be on the receiving end of unconscious, or conscious, professional bias. Your bias yields their negative employee, stakeholder and customer experience.

First, your word choices matter: to them. Strategic stakeholders are valued co-workers, colleagues, investors, funders, partners and clients. Are your word choices showcasing their importance to you? Alternatively, is the professional terminology you use to tell your story excluding, marginalizing, or even intimidating, stakeholders?

Is the only story which your words communicate bridging or perpetuating communication gaps? Consider the long-term value of your tactic. Because when you turn them off, they tune you out.

Next, your reactions to their word choices matter: to them. Are the word choices of your strategic stakeholders full of discipline-specific or generational buzz words and lingo? Perhaps your stakeholders speak English as a second language, and their sentence structure is different than yours. Or, you both speak English. Check that off the list. Except the sentence structure these stakeholders use when communicating is not quite college-perfect. Because the highest academic degree they hold is a high school diploma, but they are masters at tearing down and repairing complex machinery.

And then what happens? Do you act like you are doing them a favor by even listening to their presentations, contributions during meetings and documented input-throughput-output? What is the long-term value of your professional behavior on the quality of long-term support of these stakeholders?

When your behavior turns them off, they tune you out. Plus, you lose professional credibility: to them.

Is the only story you are known for, in your organization, the experiential story of your professional behavior when working with strategic stakeholders?

Consider the impact of professional behavior on the colleagues and other stakeholders you rely on, when serving your clients. Are you are so dialed into maintaining negative professional behavior, that performance and outcomes are negatively impacted?  It doesn’t have to be that way, anymore.

Take the next steps towards pivoting your professional behavior. Offer greater value to strategic stakeholders and clients you serve: today, tomorrow and in the future.
  • Planning your next team, corporate or association meeting? Engage me to present one of my Storytelling for STEM Professionals and Left Brain Thinkers speaking programs, workshops or moderated facilitation services. Contact me here.
  • Download my new checklist and worksheet: Six Professional Development Targets to Hit each Month.
  • Subscribe to my blog. Share your email address in the red box in the right column of this blog. Never miss another insightful post.

Babette Ten Haken’s One Millimeter Mindset® Storytelling for STEM Professionals and Left Brain Thinkers speaking programs leverage purpose-driven value differentiation through storytelling, to create and retain successful employees and clients.

Find out more about Babette’s professional story here. Babette is a member of SME, ASQ, SHRM and the National Speakers Association. Her playbook of communication hacks, Do YOU Mean Business? is available on Amazon.com. Babette’s speaker profile is on the espeakers platform. Contact Babette here.

Image source: Adobe Stock

Enjoy this post? Please share it!

Share on TwitterShare on FacebookShare on LinkedInShare on EmailShare on Reddit

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: association executives, customer experience, employee experience, engineering, management consulting, manufacturing, meeting planners, quality, sales, speaker, stakeholder experience, STEM Professional Development, STEM storytelling, storyteller, storytelling for strategic stakeholders, storytelling keynote speaker, women in engineering, women in technology

About Babette Ten Haken

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Hire Babette to speak at your next conference or corporate meeting.

https://youtu.be/Yf-h80O_QZ4
Sign up to receive posts via email
Please wait...
Please enter all required fields Click to hide
Correct invalid entries Click to hide
No spam, ever. Promise. Powered by FeedBlitz
SalesProCentral
Customer Experience Update

Categories

  • Collaboration And Convergence
  • Customer Experience, Success, Loyalty, Retention
  • Human Capital & Industrial IoT Workforce
  • Professional Development
  • Trending Book Reviews
  • Uncategorized

Recent Posts

  • Are You Helping Clients Prioritize Their Own Needs or Your Needs?
  • Are You Serving Yourself First, Serving Others, or Being Self-Serving?
  • One Millimeter Mindset® 2022 Blog Post Review #1
  • Idea Velocity Moving Faster Than Clients Process Proposed Solutions?
  • Are Your Recommendations Lightweight or Need To Know?

Archives

Revenue-Generating Problem Solving | Professional Innovation | Collaborative Leadership | Keynotes, Workshops, Facilitation Learn more....

Contact Babette
Sign up to receive posts via email
Please wait...
Please enter all required fields Click to hide
Correct invalid entries Click to hide
No spam, ever. Promise. Powered by FeedBlitz

Recent Posts

Are You Helping Clients Prioritize Their Own Needs or Your Needs?

Are You Serving Yourself First, Serving Others, or Being Self-Serving?

One Millimeter Mindset® 2022 Blog Post Review #1

Follow Us!

Follow Us on FacebookFollow Us on TwitterFollow Us on LinkedInFollow Us on Instagram

Privacy Policy

Change Catalyst | Revenue-Generating Problem Solving | Professional Innovation | Collaborative Leadership | Keynotes, Workshops, Facilitation
Sales Aerobics for Engineers®, All Rights Reserved 2022 ©
By continuing to browse the site you are agreeing to our use of cookies