What is your current customer retention strategy value? Do you still depend on what worked Yesterday, and hope that strategy will keep you viable and sustainable Today and Tomorrow?
I offer these five customer retention strategy value blog posts for your reading pleasure. Contemplate what’s next for you, moving forward. While retaining customers is an art form, the relentless pace of technology change challenges the norm.
Change remains your constant in today’s Industry40 environments in manufacturing, engineering, supply chain, finance and just about every other industry. Not only do you have to deal with Change in order to grow, expand and sustain your businesses. So do your customers.
What does your current client base look like? How valuable are they, to you? What is the value of your experience, when working with them? How valuable are you to your clients? Do you provide the customer experience they are looking for? After all is said and done, is it really worth it to retain each other, moving forward?
Are you doing business with clients who are exquisitely well-suited for the capabilities and business value you provide them? Or, do you do business with whichever clients you are able to acquire, and then wonder why you are unable to retain them?
Enjoy reading these blog posts on customer retention strategy value. Then take action, by following the steps at the bottom of this post. Let’s work on improving your story, and your value, so you are better able to acquire, serve and retain your ideal clients.
- Planning your next team, corporate or association meeting? Engage me to present one of my Storytelling for STEM Professionals and Left Brain Thinkers speaking programs, workshops or moderated facilitation services.
- Download my new checklist and worksheet: Six Professional Development Targets to Hit each Month.
- Subscribe to my blog. Share your email address in the red box in the right column of this blog. Never miss another insightful post.
Babette Ten Haken’s One Millimeter Mindset® Storytelling Speaking Programs, Workshops and Facilitation Services leverage storytelling for STEM professionals and left brain thinkers to catalyze employee and customer success and retention. She motivates individuals and teams to combine courage, curiosity and critical thinking skills to co-create compelling stories which inspire trust in one another. Especially in industries with STEM and left-brain stakeholders.
Find out more about Babette’s professional story here. Babette is a member of SME, ASQ, SHRM and the National Speakers Association. Her playbook of communication hacks, Do YOU Mean Business? is available on Amazon.com. Babette’s speaker profile is on the espeakers platform. Contact Babette here.
Image source: Adobe Stock