What happens when you are open to undiscovered conversations? Instead of relying on scripted client conversations to guide your discussions with clients.
These memorable conversations arise spontaneously. A dynamic dialogue begins. You both feel your brains expanding as you connect to, and become interconnected with, the other individual.
As you begin your dialogue, you and your client start the conversation you are supposed to be having with each other. Not the conversation you planned to have. Fully present. In the moment. No hidden agendas.
Have you ever experienced an undiscovered conversation?
Your undiscovered conversations change the course of your professional trajectory and client relationship.
Because once you experience the epiphany of having these remarkable conversations with clients, the experience imprints on your professional DNA. As a result, you become more confident in your ability to go off-script, even when dealing with skeptical decision-makers. Especially technical ones.
Thus, you wish every client conversation becomes more expansive, creative and collaborative like these undiscovered ones. And while these dialogues rarely occur across the majority of your clients, you do create something powerful with those special clients.
Once you engage in undiscovered conversations with specific clients, you create one of the greatest client experiences of all: trust. Started from a place of mutual curiosity about how the other person thinks and processes information. So you clarify each other’s context as you explore beyond the boundaries of how you design, engineer, sell and market.
From that initial place moving forward, your client understands that your word is your bond. And trusts you will get everyone to where they really need to go. Together. One millimeter at a time.
Have you ever had an undiscovered conversation?
Yet you cannot force each client into what they may perceive as an uncomfortable conversation that moves into uncharted waters. However, once you realize that these conversations bring out the best in each other, you start prospecting differently. Designing differently. Managing differently. Selling differently. Leading differently. And far more successfully.
Gradually, you start self-selecting clients who do business differently. These are the clients you, yourself trust. Because they operate from a position of trust, as well. When client (and any other) relationships are built upon a foundation of trust, those relationships stay solid over the years.
Wouldn’t you like to discover how to create a trust-based client base? So you bring out each other’s best as you explore beyond yesterday’s and today’s comfortable solutions. So you get to where you need to go, together. One millimeter at a time. Then contact me here to get started.
- Planning your next team, corporate or association meeting? Engage me to present one of my One Millimeter Mindset ™ Storytelling speaking programs, workshops or mastermind groups.
My One Millimeter Mindset™ virtual and in-person keynotes, workshops, coaching and mastermind programs translate across strategic communication and collaboration disconnects between people and professional disciplines. Build trust. Retain employees and clients. Optimize strategic business and human capital value in your organizations. Get everyone to where they need to go. Together. One millimeter at a time. My playbook of communication tools and methods, Do YOU Mean Business? is available on Amazon.com. Image source: Adobe Stock.