Which Pandemic Business Cases Will You Leverage In 2021?

You have pandemic business cases to chronicle in the New Year. Even if you do not want to think about the marathon of this past year.

Start by taking an inventory of all the pandemic business cases you participated in throughout 2020.

Because this year you and your teams are on a continuous professional change journey. How will you leverage your learnings and insights? And how will you carry these into how you serve each other and clients during 2021?

• What modifications to “business case processes as usual” did you make, together?
• How did these modifications impact service delivery quality?
• Will these changes be retained as part of creating business cases, and processes, moving forward?

Next, take an inventory of how attitudes, biases and professional behaviors changed as you created these pandemic business cases.

• Did working virtually allow more team members’ voices to be heard? Were meetings more succinct and productive as dominant voices were placed on mute?
• What happened to collaborative relationships with manual/essential workers who remained in the physical workplace? What inequities and resentments are exposed, moving forward?

Then, evaluate the impact of these pandemic business cases on your own professional behavior. 

• Are you more comfortable embracing risk and moving one millimeter into uncharted waters?
• Will you target assuming greater leadership because of the confidence and clarity you gained, professionally, during 2020?
• Are you still evaluating your 2020 performance as a function of fulfilling your own KPIs? Why or why not?

Consider the strategic business and human capital value waiting to be discovered in your pandemic business cases. When your “me” stories become your “we” stories, everyone gets to where they really need to go. Together. One millimeter at a time. Isn’t this exactly what 2020, and any year, is all about?

Planning your next team, corporate or association meeting? Searching for a one-on-one catalyst to get you unstuck? Engage me to present a One Millimeter Mindset ™ program! Delivered virtually or in-person. Contact me here.

Babette Ten Haken leverages purpose-driven storytelling for professional innovation, cross-functional leadership and trust-based client retention. She serves organizations and associations wrestling with the impact of the 4^th industrial technology revolution on 3^rd industrial revolution business and hiring models. Her One Millimeter Mindset™ programs translate across communication disconnects between people and professional disciplines. Lead teams and clients co-invested in the strategic business and human capital value you bring to the table together, one millimeter at a time. Her playbook of cross-functional collaboration, Do YOU Mean Business? is available on Amazon.com. Contact Babette here.

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