Do you perceive yourself as a problem solver, manager, or a spectator? Think about it.
First, a colleague identifies a current or potential problem. Next, are you their top-of-mind, go-to resource to find a solution? Or are you the last person clients and colleagues consider for complex problem solving?
Alternatively, are you a sought-after, stellar manager of complex problems? Then again, are you the last person colleagues and clients turn to when a complex problem requires management?
What happens when complex problem solvers are also the same people managing those problems? How does serving these dual functions, and mindset, impact the quality, breadth and depth of solutions?
Even if you are a solopreneur or a small business, the quality of outcomes created is impacted by the quality of people applied to the problem. As a solopreneur or small business, perhaps your greatest strength is your problem solving ability: asking the right questions, the right way, so people solve the right problems in the first place. Similarly, as an intrapreneur in a mid-size or larger entity, your contribution to your organization’s human capital strategy hinges on how you position yourself within your current (and future) job function.
Similarly, is your greatest value problem management once the right problems are identified via a series of iterative processes? Interestingly, go-to problem managers are part of the collaborative problem solving process in organizations focused on becoming strategically agile. These managers are in on the ground floor of the discussion, carrying the project to completion. However, what sets these managers apart is their ability to listen to learn rather than listen to manage. Because they have discovered that prematurely putting problems in management boxes they’ve created can create biased and limited outcomes.
Ready to dive deeper into this question and how it impacts your career trajectory and your strategic business and human capital strategy? Then hire me to speak to your department, chapter, or conference. My breakout session: “Transform Silo-Think by Leveraging Strategic Agility Mindset and Complex Problem Solving” takes a focused look at professional habits, processes and internal structures which unconsciously bias project outcomes.
Change Agent | Collaboration Catalyst | Complex Problem Solver | Professional Innovation | Cross Functional Leadership | Speaker, Consultant, Coach, Author |
- Searching for a coaching catalyst to get you unstuck professionally? Looking for a meeting or event speaker focused on what is new and next? Then engage me to present a One Millimeter Mindset ™ program! Delivered virtually or in-person.
- Discover how to incorporate Complex / PMI-certified Wicked Problem Solving into your professional arsenal of awesomeness, contact me here. I will send you my affiliate link.
Babette Ten Haken’s One Millimeter Mindset™ programs catalyze people who solve problems differently to collaborate more successfully across business, human resources, and operations silos. Become more professionally visible, cross-functionally relevant, and strategically valuable as you create and implement innovative and robust business outcomes together. Babette is a business-oriented STEM professional, qualitative Voice of the Customer facilitator, PMI-certified Complex / Wicked Problem Solver, Duke Corporate Education licensed Strategic Agility practitioner, and Six Sigma Green Belt (Quality). Babette is a member of the ASQ, SHRM, PMI, the National Speakers Association (NSA). Her playbook of cross-functional collaboration, Do YOU Mean Business? is available on Amazon.com. Contact Babette here. Image source: Adobe Stock.