All of us have professional communication habits. And these habits, both consciously and unconsciously, can reflect our professional biases. Biased behavior often reflects professional baggage created by embarrassing, humiliating or toxic encounters with clients and colleagues. When professional bias and baggage influences our professional communication, everyone is impacted. Leaving these biases unaddressed creates lousy employee… [Continue Reading]
Why Professional Communication is impeded by Your Biases
Why are You telling only Half Your Professional Story?
You know you are telling only half your professional story. Yet, the other half, the untold half of your story, dominates your head, doesn’t it? Perhaps that is why you remain unconvinced about the power of your own story. And, perhaps, that is why your story is not as convincing, compelling and differentiating as it… [Continue Reading]
How an Inclusive Storytelling Culture retains Customers
Developing an inclusive storytelling culture is a tremendously timely way of spanning pay grades, job titles, levels of education and generations. On behalf of creating remarkable and enduring client-focused outcomes. Yet, most organizations and associations lump storytelling under the advertising and promotional umbrella. And, often, these activities are outsourced to folks who are not as… [Continue Reading]
Why Half of Meeting Attendees do not understand What You are Saying
I always assume that at least half of meeting attendees will not grasp the value of what anyone is saying to them. Perhaps you should communicate based on this assumption, as well. Here’s why. First, some meeting attendees may not be tuned into you. Or anyone else, for that matter. Even if you are meeting… [Continue Reading]
Help tell Your Professional Story with 6 of My Blog Posts
How good are you at telling your own professional story? First, do you rely on your job titles, academic degrees, your linear progress up the promotional food chain of an organization as proof of your story? Customers may not have a clue what any of these accomplishments signify, for them. Then, is the story you… [Continue Reading]
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