Does your client retention strategy boldly leverage the value of stakeholder diversity? Or alternatively, is your client retention strategy boldly all about you, as your clients’ rock star? After all is said and done, bold client retention is not a solo act. Most importantly, client retention is not accomplished by individuals or teams who work… [Continue Reading]
A bold Client Retention Strategy leverages Stakeholder Diversity
What Type of Professional Legacy are You creating?
Ever consider the type of professional legacy you create? As you strive to meet an organization’s KPIs for the functional role in which you serve? As I deliver my speaking programs on storytelling for STEM professionals and left brain thinkers, attendees frequently tell me they are something more than their job descriptions. And, they think… [Continue Reading]
Does Your Major Account Team experience Stakeholder Resistance?
Major account teams strive so hard to create client-focused solutions. However, no matter how insightful the solution proposed, there can be stakeholder resistance. And not only from the client side of the table. This scenario frustrates not only the major account teams. But also, the internal stakeholders serving as resources for these teams as they… [Continue Reading]
Do Your Technical Project Teams experience Stakeholder Pushback?
Technical project teams arrive at the most amazing client solutions. However, no matter how brilliant the solution proposed, there is stakeholder pushback from the other side of the organizational table. Which leaves many a project team incredulous that key internal stakeholders just do not “get it.” And also, leaves project team members feeling defeated and… [Continue Reading]
Relying on Job Titles for Your Professional Development Trajectory?
How often do you rely on the job titles listed on resumes to propel your professional development trajectory? These job titles do not necessarily speak for themselves. First, job titles indicate (or at least should) a steady progression on increased responsibility and functional performance. However, this progression is not necessarily a clear indicator of what… [Continue Reading]
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