Enlightened individuals, teams, organizations and associations focus on creating an innovative collaboration culture to successfully execute IoT strategy. Creating that culture translates into embracing Change as an organizational constant, and then defining, measuring, analyzing, improving and controlling what is possible into what is optimal.
Why? Today’s and tomorrow’s demanding IoT work environments invite employees to collaborate together across professional disciplines and job functions. Developing and executing a nimble, yet robust, collaborative workforce strategy does more than connect the dots between the plant floor and the C-Suite.
When the workforce understands and can articulate how they contribute to the value stream, they drive revenue and own customer retention. The stories they tell are compelling reasons for customers to continue to do business with you. These stories become part of corporate folklore and and are embedded in an organizational collaboration culture.
Creating a collaboration culture focuses on having the right people, processes and systems in place to grow, expand and sustain your business.
Successful digital transformation of the workplace requires IT, operations, engineering and other technical teams to work together seamlessly, often for the first time. In addition, executing this strategy leverages how successfully technical teams collaborate with non-technical, business and customer-facing teams.
Babette Ten Haken’s One Millimeter Mindset™ speaking programs and interactive workshops, coaching and customer success storytelling leverage collaboration to catalyze professional innovation, workforce engagement and customer success.
Learn how to:
- Develop a collaborative, interoperable workforce engaged and focused on customer success.
- Create a more collaborative sales organization that easily traverses the sales-engineering interface® and connects customer acquisition to customer retention.
- Integrate technical team knowledge into more competitive, customer-facing business units.
- Translate customer lifecycle metrics into compelling storytelling focused on customer success.
To inquire about these programs, send me your information via the Scheduler appearing at the bottom of this page.
Team interoperability becomes the true test in creating collaboration culture. Can your current teams, comfortably and conversantly, take confident places around any department’s table?
Babette Ten Haken draws from her background as a STEM scientist, marketing research and sales professional, Six Sigma Green Belt (Quality), and DFSS (Design for Six Sigma) Voice of the Customer facilitator. She is a member of the SME, ASQ, SHRM and the National Speakers Association.