Enlightened individuals, teams, organizations and associations leverage empowered leadership to create an innovative collaboration culture to execute strategy.
Why? Successful digital transformation of the workplace requires IT, operations, engineering and other teams to collaborate flawlessly and seamlessly. Executing this Industry 4.0 strategy leverages how successfully technical and engineering teams collaborate with non-technical, business and customer-facing teams.
Babette Ten Haken’s One Millimeter Mindset™ Speaking Programs and Workshops leverage collaboration to catalyze professional innovation, workforce engagement and customer success.
Developing and executing a nimble, yet robust, collaborative workforce strategy does more than connect the dots between the plant floor and the C-Suite. When the workforce understands and can articulate how they contribute to the value stream, they drive revenue and own customer retention. The stories they tell provide compelling reasons for customers to start, and then continue, to do business with you.
Learn how to:
- Develop a collaborative, interoperable workforce engaged and focused on customer success.
- Create a more collaborative sales organization that easily traverses the sales-engineering interface® and connects customer acquisition to customer retention.
- Integrate technical team knowledge into more competitive, customer-facing business units.
- Translate customer lifecycle metrics into compelling storytelling focused on customer success.
To inquire about these programs, send me your information via the Scheduler appearing at the bottom of this page.
Often, machines and software interfaces collaborate more effectively than their human counterparts.
Team interoperability becomes the true test in creating a collaboration culture. Can your current teams, comfortably and confidently, take their places around your client’s business tables?
Babette Ten Haken draws from her background as a STEM scientist, marketing research and sales professional, Six Sigma Green Belt (Quality), and DFSS (Design for Six Sigma) Voice of the Customer facilitator. She is a member of the SME, ASQ, SHRM and the National Speakers Association.