Babette Ten Haken catalyzes organizations and associations, like yours, who want to leverage a more profitable workforce to retain the customers you work so hard to win.
Babette Ten Haken’s One Millimeter Mindset™ Speaking Programs and Workshops and consulting services move organizations and associations one tiny millimeter forward, beyond the comfort – and perceived risk – of improving Today’s business models, professional habits and workforce structure to better serve and retain customers: Today, Tomorrow and in the Future.
Why continue to perpetuate the factors which negatively impact the profitability of collaboration as well as employee and customer churn?
How can people who solve problems differently learn to collaborate more productively, profitably, purposefully, impactfully and innovatively? Babette Ten Haken helps organizations better leverage – rather than marginalize – their workforce’s unique set of qualities, skills and knowledge to better serve customers.
To inquire about my availability, please complete the Scheduler form below.
Using the Sales-Engineering Interface® toolkit and techniques, she helps organizations develop and implement a customer retention strategy which leverages a workforce of revenue generators, rather than separating employees into cost centers vs revenue producers. When everyone understands and leverages their professional purpose in driving customer retention, remarkable and enduring customer-focused outcomes result.
Babette Ten Haken’s One Millimeter Mindset™ workshops and speaking programs are forged by her own background as a STEM design thinker, Six Sigma Green Belt and Voice of the Customer facilitator. Her lifelong commitment to the profitability of collaboration is fueled by the productive, impactful and innovative outcomes her teams created in new product development, process improvement, market research and sales.
She is a member of SME, ASQ, SHRM and the National Speakers Association. Babette’s Playbook of collaboration hacks, Do YOU Mean Business? is available on Amazon.com. Her professional speaker profile appears on the espeaker platform.