Developing a competitive human capital strategy for the digitally transforming workplace leverages an interoperable and collaborative workforce, focused on customer experience, customer success and customer retention.
This distinctive Industry 4.0 workforce model catalyzes collaboration across corporate silos and beyond the confines of unconscious bias and stereotyping which traditionally impede employee engagement and innovation.
No matter what size company you lead or serve in, today’s digitally-connected, interactive Internet of Things (I0T) environments challenge how we do business. Is your talent pool ready to compete?
Babette Ten Haken’s One Millimeter Mindset™ speaking programs and workshops catalyze professional innovation, collaborative workforce engagement and customer success.
Growing, expanding and sustaining your organization requires that your interoperable and collaborative workforce becomes more engaged, data-savvy and customer focused.
Can your workforce articulate how they create value for each other and for your clients? Today’s multi-generational workforce blends retrained employees with an Internet of Things (IoT) tech-savvy workforce. Employees are asked to collaborate across departmental silos, professional disciplines and employment tiers. These demands move everyone outside of their respective comfort levels, confidence and capabilities. In addition, employees also work with virtual, as well as non-traditional, co-workers, including machines and software interfaces. And sometimes, those machines are more interoperable and collaborative than their human operators!
One Millimeter Mindset™ programs create an interoperable and collaborative workforce tailor-made for today’s complex and highly competitive business environments.
Babette Ten Haken draws from her background as a team-based scientist, marketing researcher, sales professional, Six Sigma Green Belt (Quality) and a DFSS (Design for Six Sigma) Voice of the Customer facilitator. She is a member of the SME, ASQ, SHRM and the National Speakers Association.