Developing a competitive human capital strategy for today’s digitally transforming workplace leverages an interoperable and collaborative workforce, focused on the profitability of customer experience, customer ess and customer retention.
Is your talent pool competitive enough for today’s global business ecosystem?
Learn to leverage collaboration across traditional corporate silos and knowledge vs manual workers. Move mindset one millimeter beyond the confines of unconscious bias and stereotyping, which impede employee engagement and innovation. Catalyze profitable collaboration across the business-operations abyss, by deploying the Sales-Engineering Interface® toolkit and techniques.
Babette Ten Haken’s One Millimeter Mindset™ speaking programs and workshops catalyze professional innovation, collaborative workforce engagement and customer success.
Growing, expanding and sustaining your organization requires that your interoperable and collaborative workforce becomes more engaged, data-savvy and customer focused.
Can your workforce articulate how they create value for each other and for your clients? Today’s multi-generational workforce blends retrained employees with an Internet of Things (IoT) tech-savvy workforce. Employees are asked to collaborate across departmental silos, professional disciplines and employment tiers. These demands move everyone outside of their respective comfort levels, confidence and capabilities. In addition, employees also work with virtual, as well as non-traditional, co-workers, including machines and software interfaces. And sometimes, those machines are more interoperable and collaborative than their human operators!
One Millimeter Mindset™ programs create an interoperable and collaborative workforce tailor-made for today’s complex and highly competitive business environments.
Babette Ten Haken draws from her background as a team-based scientist, marketing researcher, sales professional, Six Sigma Green Belt (Quality) and a DFSS (Design for Six Sigma) Voice of the Customer facilitator. She is a member of the SME, ASQ, SHRM and the National Speakers Association.