Babette Ten Haken’s One Millimeter Mindset™ customer success storytelling speaking programs and workshops leverage collaboration to catalyze professional innovation, workforce engagement and customer success.
Customer success storytelling represents the key to acquiring, serving and retaining customers. This powerful demand generation strategy focuses on accurately and compellingly capturing customers’ voices throughout the pre- and post-sale continuum.
Capture each decision maker’s and end user’s journey with your organization. Invite the audience to become of your story. Leverage these real-life stories so they catalyze customer acquisition and customer retention.
Babette Ten Haken works with individuals, teams and organizations by:
- Facilitating communication across the traditional gaps existing between professional disciplines.
- Explaining, in a way that is understandable across professional disciplines, how to leverage compelling team and customer success stories.
- Translating the business value of your company’s manufacturing, engineering and IT offerings.
- Teaching teams across your organization how to capture Voice of the Customer insights and effectively communicate customer success stories.
Engage Babette Ten Haken to collaborate with your team. Co-create a demand generation strategy emphasizing customer success storytelling.
Invite Babette Ten Haken to bring her distinctive, holistic voice into your organization. Babette simplifies IoT complexity, so each customer success story becomes very human and accessible.
Babette Ten Haken is a STEM (Science, Technology, Engineering, Math) subject-matter expert. Her career spans cross-functional responsibilities in operations, scientific and clinical research, marketing, market research, product development and sales. Babette is a Six Sigma Green Belt (Quality) and a DFSS (Design for Six Sigma) Voice of the Customer facilitator. She is a member of the SME, ASQ, SHRM and the National Speakers Association.