Babette Ten Haken

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Why The Stories You really need to Know are Uncomfortable

August 14, 2019 by Babette Ten Haken Leave a Comment

The stories you really need to know are not necessarily the stories you want to hear, are they? Because the stories you really need to know make you feel uncomfortable. After all, the stories you prefer to hear validate and justify the way you currently serve your existing client base. Truth be told, you are… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: banking, business, client retention, employee engagement, engineering, healthcare, IIoT, Industry40, IoT, manufacturing, meeting planners, professional development, project management, quality, sales, STEM Professional Development, STEM storytelling, storytelling keynote speaker, technology

Do You believe in Your Professional Story Credibility?

May 16, 2019 by Babette Ten Haken Leave a Comment

On a 1-10 (poor-great) scale, do you believe in your professional story credibility? You know, the “you” story which comprises your LinkedIn profile and professional resume. Or how you respond to the question: “What do you do?” What story do you tell: to clients, colleagues and recruiters? Is your story too good to be true?… [Continue Reading]

Filed Under: Human Capital & Industrial IoT Workforce, Professional Development Tagged With: banking, business growth, customer experience, customer retention, customer service, customer success, employee experience, employee success, engineering, Industry 4.0, IoT, manufacturing, professional development, quality, STEM Storytelling Professional Speaker, storytelling for left brain thinkers, Storytelling for STEM professionals

Why are You telling only Half Your Professional Story?

May 9, 2019 by Babette Ten Haken Leave a Comment

You know you are telling only half your professional story. Yet, the other half, the untold half of your story, dominates your head, doesn’t it? Perhaps that is why you remain unconvinced about the power of your own story. And, perhaps, that is why your story is not as convincing, compelling and differentiating as it… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: banking, communication, customer service, finance, healthcare, human resources, Industry 4.0, IoT, leadership, manufacturing, professional development, professional speaker, sales, storytelling for left brain thinkers, Storytelling for STEM professionals, storytelling keynote speaker, technology, women in banking, women in business, women in engineering

Are you outsourcing or insourcing company storytelling?

May 1, 2019 by Babette Ten Haken Leave a Comment

When you outsource, instead of insourcing company storytelling, you put yourself in the hands of others. To tell your stories. Often, the people telling your stories are employees of outside agencies. And these agencies produce lots of marketing and sales oriented materials. For lots of organizations and associations in your industry. As a result of… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: banking, business growth, collaboration, communication, customer experience, customer service, employee experience, healthcare, human capital strategy, Industry 4.0, IoT, manufacturing, professional development, professional speaker, sales, storytelling culture, storytelling for customer retention, storytelling for left brain thinkers, Storytelling for STEM professionals, technology, women business owners, women in engineering

The Story of Why You Prefer working in Departmental Silos

April 29, 2019 by Babette Ten Haken Leave a Comment

Well, isn’t the answer to the question obvious? Working in departmental silos is very, very comfortable. And comforting. And the story you tell is very predictable. Consequently, you feel most secure when surrounded by professional peers, rather than thrown into a cross-discipline group of colleagues. Yet the key to your professional success is whether, or… [Continue Reading]

Filed Under: Collaboration And Convergence, Professional Development Tagged With: banking, collaboration, communication, customer experience, customer retention, employee experience, employee success, engineering, human capital strategy, leadership, left brain thinkers, manufacturing, professional development keynote speaker, professional speaker, sales, STEM professionals, storytelling speaking programs, storytelling workshops, technology, women in banking, women in STEM

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