Babette Ten Haken

Contact Babette
  • Home
  • Programs
    • Keynotes
    • Breakouts & Workshops
    • Professional Innovation Coaching
  • Blog
  • My Story
    • Testimonials
    • Honors & Awards
  • Resources
    • White Papers
    • Do You Mean Business? – The Book
  • Contact Me!
You are here: Home / Archives for business

Why The Stories You really need to Know are Uncomfortable

August 14, 2019 by Babette Ten Haken Leave a Comment

The stories you really need to know are not necessarily the stories you want to hear, are they? Because the stories you really need to know make you feel uncomfortable. After all, the stories you prefer to hear validate and justify the way you currently serve your existing client base. Truth be told, you are… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: banking, business, client retention, employee engagement, engineering, healthcare, IIoT, Industry40, IoT, manufacturing, meeting planners, professional development, project management, quality, sales, STEM Professional Development, STEM storytelling, storytelling keynote speaker, technology

Why Professional Exclusion keeps your Company Glass Half Full

April 22, 2019 by Babette Ten Haken Leave a Comment

Is your company glass half full or half empty? If you hear “I told you so!” used a lot in the workplace, you know the answer to my question. Consider how your colleagues work, interact, communicate, create and make decisions together. Are employees sequestered into groups based on functional roles, titles, pay grades, levels of… [Continue Reading]

Filed Under: Collaboration And Convergence, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: business, communication, employee experience, engineering, human capital strategy, Industry 4.0, IoT, left brain thinkers, manufacturing, personal development, professional development, professional speaker, quality, sales, STEM professionals, storytelling keynote speaker, technology

Why Collaboration Skills are more than Nice to Have Skills

October 31, 2018 by Babette Ten Haken Leave a Comment

Collaboration skills are like sprinkles on the cupcake, aren’t they? I mean, collaboration. Really. The term is neither sexy nor exciting-sounding, is it? At their best, workforce collaboration skills directly impact organizational productivity and profitability. At their worst, lack of these skills keep organizations operating at half the capacity of What is Possible. If workplaces… [Continue Reading]

Filed Under: Collaboration And Convergence, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: business, collaboration, customer experience, engineering, IIoT, industrial internet of things, Industry 4.0, Industry40, IoT, knowledge workers, leadership, professional speaker, quality, sales, software, STEM professionals, workforce engagement, workplace environment

Customer Success Storytelling leverages Customer Experiences

August 1, 2018 by Babette Ten Haken Leave a Comment

Customer success storytelling leverages customer experiences. Regardless of whether, or not, an organization hires others to create this content. These stories portray the actual experiences an organization’s own customers have, when working with that organization. Nothing artificial. Honestly told. Non-sensationalized. Even when stuff is messy and end results are not glamorous. How can organizations capture… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: business, C-Suite, collaboration, content marketing, customer experience, customer retention, customer success, demand generation strategy, employee engagement, engineering, IIoT, industrial internet of things, Industry 40, IT, marketing, One Millimeter Mindset, operations, quality, sales, storytelling, workforce engagement

5 Questions to create a Collaborative Customer Experience Strategy

July 30, 2018 by Babette Ten Haken Leave a Comment

A collaborative customer experience strategy requires more than having clients to survey. This strategy encompasses understanding the non-surveyed factors impacting the customer, pre-sale, during the sale and the entire post-sale continuum. How well do we really “stick close to the customer”? There are 5 questions to consider when creating and implementing a collaborative customer experience… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention Tagged With: business, collaboration, customer experience, customer insights, customer service, CX, IIoT, Industry 40, IoT, marketing, operations, post sale, pre-sale, quality, sales, strategy

  • 1
  • 2
  • 3
  • …
  • 13
  • Next Page »

Hire Babette to speak at your next conference or corporate meeting.

https://youtu.be/Yf-h80O_QZ4
Sign up to receive posts via email
Please wait...
Please enter all required fields Click to hide
Correct invalid entries Click to hide
No spam, ever. Promise. Powered by FeedBlitz
SalesProCentral
Customer Experience Update

Categories

  • Collaboration And Convergence
  • Customer Experience, Success, Loyalty, Retention
  • Human Capital & Industrial IoT Workforce
  • Professional Development
  • Trending Book Reviews
  • Uncategorized

Recent Posts

  • Are You Managing Teams for Innovation or Stasis?
  • Are You Professionally Understandable To Everyone?
  • Is Professional Elitism impacting How You Lead Teams?
  • 3 Ways to Avoid Professional Complacency in 2021
  • 6 Lessons I Learned From 2020 that I Carry Forward Into 2021

Archives

Storytelling for STEM Professionals and Left Brain Thinkers Speaking Programs. Learn more....

Contact Babette
Sign up to receive posts via email
Please wait...
Please enter all required fields Click to hide
Correct invalid entries Click to hide
No spam, ever. Promise. Powered by FeedBlitz

Recent Posts

Are You Managing Teams for Innovation or Stasis?

Are You Professionally Understandable To Everyone?

Is Professional Elitism impacting How You Lead Teams?

Follow Us!

Follow Us on FacebookFollow Us on TwitterFollow Us on LinkedInFollow Us on Instagram

Privacy Policy | Terms and Conditions

CATALYST FOR PROFESSIONAL COLLABORATION: Storytelling for STEM Professionals and Left Brain Thinkers Speaking Programs.
Sales Aerobics for Engineers®, All Rights Reserved 2021 ©
By continuing to browse the site you are agreeing to our use of cookies