Well, are you really listening and responding to your customers’ voice? Think about it. After all, it is one narrative to tell people you listen to your customers’ voice. However, realistically, you just wait for an opportunity to interject your own agenda into the conversation. Alternately, it is a completely different narrative when you listen,… [Continue Reading]
Are You Really Listening and Responding To Your Customers’ Voice?
Which HR Leadership Conversations Are Really Needed Today?
Are you prepared to have HR leadership conversations which reinforce yesterday and today? Or will you choose to have “those” conversations? You know, the ones that change the way employees, partners, stakeholders and clients perceive your organization? It just could be that some employees already have these conversations. Are you listening? Or do you dismiss… [Continue Reading]
Three Thanksgiving Gratitude 2020 Paradigm Shifts
In 2019, I never imagined I’d be creating a 2020 Thanksgiving Gratitude blog post during a global pandemic. However, this is a very different year for all of us. And so is this blog post. Because the reality of 2020 is that all of us are wrestling with two sentiments: what we are grateful for… [Continue Reading]
How to tell Purposeful Pandemic Stories in 5 Blog Posts
Start telling the 2020 stories clients really need to hear: purposeful pandemic stories. These stories are about the stuff clients really need to know when deciding to do more business with you moving forward in 2021. Ah 2020. From this year forward, we all share a common story about how we moved one millimeter beyond… [Continue Reading]
2 Ways to Purposefully Navigate Your Team Towards 2021
How can you purposefully navigate your team through end of 2020 into first quarter 2021? And purposefully leverage your team’s story? Because 2020 continuously presents you with a never-ending set of choices. Obstacles to overcome. And hard calls and major decisions for all team members to make. Working together, whether virtually, hybridized or physically together,… [Continue Reading]
Follow Us!