Babette Ten Haken

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You are here: Home / Archives for business growth

Making Hard Calls on Behalf of Serving Every Client.

November 3, 2020 by Babette Ten Haken Leave a Comment

Are clients reaching out to you about making hard calls? Mine are. Because their businesses are in trouble. And future sustainability appears uncertain. Thus you serve them in ways which may make you both uncomfortable. Because making hard calls involves having “those” conversations, together. Conversations grounded in mutual trust and respect because of the relationship preceding… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: Business Analyst Day keynote speaker, business growth, cross functional team leadership keynote speaker, cross-functional leadership, customer experience, customer retention, customer service, employee experience, HR storytelling, keynote strategic business storytelling speaker, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, Professional Development Days keynote speaker, project management keynote speaker, project management professional development, small business storytelling programs

Are UnDiscovered Conversations The Key to Client Retention?

October 27, 2020 by Babette Ten Haken Leave a Comment

What happens when you are open to undiscovered conversations? Instead of relying on scripted client conversations to guide your discussions with clients. These memorable conversations arise spontaneously. A dynamic dialogue begins. You both feel your brains expanding as you connect to, and become interconnected with, the other individual. As you begin your dialogue, you and… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: 4IR, Business Analyst Day keynote speaker, business growth, business strategy, cross functional team leadership keynote speaker, cross-functional leadership, customer experience, customer retention, customer success, engineering, IoT, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, professional development day keynote speaker, project management professional development, sales-engineering, trust-based leadership, trust-based storytelling

Are Your Comfortable Solutions addressing Unmet Client Needs?

August 11, 2020 by Babette Ten Haken Leave a Comment

Creating innovative solutions, instead of comfortable solutions,  works best when you actually prioritize addressing unmet client needs. To tease out the story of what is truly behind each design specification. So you create robust – yet flexible and innovative – client-focused solutions. Consider whether your project outcomes end up being comfortable solutions, rather than innovative… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: BADD keynote speaker, business growth, customer driven design, customer experience, customer retention, customer service, customer success, human capital strategy, One Millimeter Mindset™ virtual programs, professional development day keynote speaker, professional innovation, project management professional development, Quality professional development, strategic business storytelling, Voice of the Customer, workforce innovation

Yesterday Stories do not sell You, Your Team, & Your Company Today

June 18, 2020 by Babette Ten Haken Leave a Comment

Telling yesterday stories just may not get you to where you need to go: Today, Tomorrow and Moving Forward. First, because none of us are getting to where we thought we were going in a Yesterday as recent as January 2020. Next, if you did not adopt a strategy of continuous strategic re-evaluation and re-invention,… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: business growth, cross-functional leadership, engineering professionals, HR storytelling, human capital strategy, human resource professionals, Industry 4.0, IoT, manufacturing professionals, One Millimeter Mindset™ storytelling programs, professional development, project management professionals, Quality Professionals, strategic business value, virtual keynote speaking programs, workforce development

Telling Stories Clients Need to Hear instead of Want to Hear.

June 2, 2020 by Babette Ten Haken Leave a Comment

The stories clients need to hear are about the stuff they need to know. So we get to where we need to go. Together. One millimeter at a time. Are you playing it safe, altering your business and use cases, and your HR and design team stories? So you dance around topics which should be… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: business analytics, business cases, business growth, business storytelling, cross-functional team leadership, customer experience, employee experience, engineering professionals, HR storytelling, human capital, human resources, One Millimeter Mindset™ programs, practice management, professional development, professional diversity and inclusion, project management, Quality Professionals, use cases, virtual keynote speaker, virtual storyteller

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