Babette Ten Haken

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You are here: Home / Archives for business strategy

Do You Collaborate or Dominate Team Meetings?

January 26, 2021 by Babette Ten Haken Leave a Comment

What role do you take during meetings? Will you be the first person to collaborate? Or do you tend to dominate team meetings? More importantly, how do your instincts and actions enhance or impede not only the rest of your team’s mindset? But also their subsequent actions as well as project outcomes. Does your team… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: Business Analyst Day keynote speaker, business analyst professional development, business strategy, cross functional storytelling keynote speaker, cross functional team leadership keynote speaker, cross-functional leadership, customer experience, customer retention, employee experience, HR professional development, HR storytelling, human capital strategy, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, PMI Professional Development Day keynote speaker, professional diversity and inclusion, professional innovation, professional purpose, project management professional development, Quality professional development, STEM Professional Development

When Your Priorities are not the same as Your Clients’ Priorities

November 10, 2020 by Babette Ten Haken Leave a Comment

What do you do when you discover your business priorities are not the same as your clients’ priorities? How you answer reflects the relevance of customer experience, success and client retention on your own business viability. This pandemic exerts a profound impact on our businesses, including your clients’. Yet, some of my small business clients… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention Tagged With: 4IR, Business Analyst Day keynote speaker, business strategy, cross-functional leadership, customer experience, customer retention, customer success, human capital strategy keynote speaker, manufacturing leadership, One Millimeter Mindset™ virtual program, Professional Development Days keynote speaker, professional diversity & inclusion keynote speaker, project management professional development, Quality professional development

Leverage Team Assumptions to start Change-Based Conversations

October 29, 2020 by Babette Ten Haken Leave a Comment

Consider leveraging your team assumptions. Test whether everyone actually is on the same proverbial page. This mindset exercise is a great way to start conversations about Change with a big “C.” Rather than relying on yet another meeting about what individuals did wrong. Or, what “has to” change in order to do things “right.” Whatever… [Continue Reading]

Filed Under: Collaboration And Convergence, Human Capital & Industrial IoT Workforce Tagged With: Business Analyst Day keynote speaker, business analyst professional development, business strategy, cross functional team leadership keynote speaker, cross-functional leadership keynote speaker, customer experience, customer retention, employee experience, HR storytelling, human capital strategy, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, professional development day keynote speaker, project management professional development, Quality professional development, sales engineering professional development, storytelling for analytical thinkers keynote speaker, Storytelling for STEM professionals, trust-based business growth, trust-based leadership, trust-based storytelling

Are UnDiscovered Conversations The Key to Client Retention?

October 27, 2020 by Babette Ten Haken Leave a Comment

What happens when you are open to undiscovered conversations? Instead of relying on scripted client conversations to guide your discussions with clients. These memorable conversations arise spontaneously. A dynamic dialogue begins. You both feel your brains expanding as you connect to, and become interconnected with, the other individual. As you begin your dialogue, you and… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: 4IR, Business Analyst Day keynote speaker, business growth, business strategy, cross functional team leadership keynote speaker, cross-functional leadership, customer experience, customer retention, customer success, engineering, IoT, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, professional development day keynote speaker, project management professional development, sales-engineering, trust-based leadership, trust-based storytelling

Leveraging Professional Resilience with Uncertainty and Ambiguity

August 25, 2020 by Babette Ten Haken Leave a Comment

Feeling the impact of workplace uncertainty and ambiguity on your level of professional resilience? Especially as companies restructure and workforce and workplace models change. Consider that resilience not only is about your ability to recover from difficulties. Also, resilience is about elasticity: the ability of a material to spring back into shape. But not necessarily… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: analytical thinker professional development, business strategy, cross-functional leadership, cross-functional team leadership, customer experience, customer retention, employee experience, employee success, HR professional development, HR storytelling, human capital strategy, keynote speaker purpose-driven leadership, One Millimeter Mindset™ virtual programs, professional development day keynote speaker, professional resilience, project management professional development, STEM Professional Development

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