Babette Ten Haken

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You are here: Home / Archives for business success

2 Reasons Why Absentee Landlord Leadership is not Leadership at All

February 26, 2018 by Babette Ten Haken Leave a Comment

Have you encountered an organization with absentee landlord leadership? Regardless of whether you sell, engineer or serve clients, there are 2 scenarios I have encountered when working with small to mid-sized companies (SMBs). These situations always raise the red flag that I am observing absentee landlord leadership. And in my Leadership Playbook, that is not… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: business success, engineering, leadership, sales, service, SMB, STEM Professional Development, STEM STorytelling keynote speaker, workforce

Are Business Process Band Aids impeding SMB Success?

October 30, 2017 by Babette Ten Haken Leave a Comment

Is your idea of SMB (small and mid-size business) management and leadership actually a system of business process Band Aids? If so, you manage Chaos instead of a system of interrelated, consistent and valuable foundational processes responsible for driving business growth. Do any of these real-life SMB scenarios sound familiar? The CRM (Client Relationship Management)… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention Tagged With: business process Band Aids, business processes, business success, leadership, management

Unconventional -The New Norm for Business Success

September 23, 2014 by Babette Ten Haken Leave a Comment

What would happen to your business success if you systematically and consistently adhered to processes and practices? Your success might fly in the face of the conventional, same-old status quo business outcomes you’ve gotten very comfortable with. Time to move onward and upward! Small things, done well, over time move business outcomes forward. Those small… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: business success, customers, Do You Mean Business, sales, unconventional

Why You Won’t Retool

November 20, 2013 by Babette Ten Haken Leave a Comment

Can you see your way out of your own status quo? Your status quo is created by the habits, systems, hard and soft wiring, schedules, responsibilities and all sorts of other factors in your life. Your status quo creates that smoke screen which clouds your strategic vision. Your professional myopia begins about 15 minutes into… [Continue Reading]

Filed Under: Collaboration And Convergence, Professional Development Tagged With: business success, continuous self-improvement, retool, status quo

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