Babette Ten Haken

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You are here: Home / Archives for client success

5 Reasons to tell Stories People Really Need to Hear

March 12, 2020 by Babette Ten Haken Leave a Comment

Do you tell stories people really need to hear? About the stuff they really need to know. If you answer “Yes” to this question, the stories you tell always remain the same. And, clients and employees trust you to have their backs over the long haul. Or, are you telling stories you think people want… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: business storytelling, client acquisition, client retention, client success, customer experience, employee experience, employee retention, engineering professional development, HR storytelling, human capital strategy, human resources professional development, Industry 4.0, Internet of Things, One Millimeter Mindset, professional diversity and inclusion, project management professional development, Quality professional development, sales, status quo storytelling, STEM storytelling, strategic storytelling

Deploy Your Customer Retention Game Plan

December 7, 2016 by Babette Ten Haken Leave a Comment

When do you deploy your customer retention game plan? Every time you consummate that sale, each time a customer signs off on the dotted line, your next move continuously focuses on retaining that customer. That is why it is so important to be proactive.  Create your customer retention game plan long before you close a… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: client success, customer retention, customer retention game plan

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