Do you tell stories people really need to hear? About the stuff they really need to know. If you answer “Yes” to this question, the stories you tell always remain the same. And, clients and employees trust you to have their backs over the long haul. Or, are you telling stories you think people want… [Continue Reading]
5 Reasons to tell Stories People Really Need to Hear
Deploy Your Customer Retention Game Plan
When do you deploy your customer retention game plan? Every time you consummate that sale, each time a customer signs off on the dotted line, your next move continuously focuses on retaining that customer. That is why it is so important to be proactive. Create your customer retention game plan long before you close a… [Continue Reading]
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