Babette Ten Haken

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You are here: Home / Archives for communication

Does Cupcake Sprinkles Storytelling convince Clients? Part 1

July 8, 2019 by Babette Ten Haken Leave a Comment

Is your cupcake sprinkles storytelling strategy convincing clients to do business with you? The purpose storytelling serves is more than business garnish. Do you simply throw various business scenarios over the wall, at marketing and public relations professionals? The same way you always have done? Are you leaving your company’s storytelling in their capable hands,… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention Tagged With: client experience, communication, customer experience, customer service, engineering, human capital strategy, human resource professionals, Industry40, IoT, keynote speaker, manufacturing, project management professionals, quality, sales, speaker, STEM Professional Development, STEM storytelling workshops, storyteller, Storytelling for STEM professionals, technology, women in business, women in engineering, women in technology

3 Ways reacting does not make You Professionally Relevant

June 13, 2019 by Babette Ten Haken Leave a Comment

How professionally relevant are you? In the eyes of co-workers, colleagues, investors, stakeholders and clients? Most often, the story of your professional relevance showcases the story of how proactive and anticipatory you are to the voiced, and unvoiced, needs of everyone you serve. So, how would you rate yourself, in terms of professional relevance? Are… [Continue Reading]

Filed Under: Human Capital & Industrial IoT Workforce, Professional Development Tagged With: association executives, career, collaboration, communication, customer service, employee success, human capital value, human resources, Industry 4.0, IoT, manufacturing, meeting planners, pro speaker, professional development, professional diversity, sales, speakerlife, stakeholder value, STEM Professional Development, storytelling for left brain thinkers, Storytelling for STEM professionals

Leverage Tell Me More Storytelling instead of So What Storytelling

June 5, 2019 by Babette Ten Haken Leave a Comment

Tell Me More Storytelling skills result in customers, investors, colleagues, and even your grandmother, asking you to tell them more. About yourself, your career, products, services, solutions, travels, conflicts and even your dreams. Alternatively, are the stories you tell leaving listeners wondering just what the purpose of your story is, in the first place? Tell… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: communication, customer experience, customer retention, employee experience, employee retention, engineering, human capital strategy, human resources, IoT, manufacturing, professional development, professional speaker, quality, STEM, storytelling for customer retention, storytelling for left brain thinkers, Storytelling for STEM professionals, storytelling keynote speaker, technology, women in engineering, women in technology

Why Your Professional Speak creates Biased Listeners

June 3, 2019 by Babette Ten Haken Leave a Comment

Do you depend on professional speak to make you  appear credible to listeners? You know, discipline-specific terminology or buzz words which often comprise over 50% of professional conversations. If so, you assume the people listening to you, either in person or virtually, are impressed with your command of discipline-specific words. And that, once impressed, you… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: business growth, communication, customer experience, customer service, customer success, employee experience, employee success, engineering, entrepreneurs, investor pitching, IoT, professional development, professional speaker, quality, sales, startups, STEM, STEM professional development keynote speaker, storytelling, women in engineering, women in technology, workplace communication

3 Ways Client Feedback catalyzes improved Team Communication

May 30, 2019 by Babette Ten Haken Leave a Comment

When does your team find out about client feedback? Constantly? Only when there is a negative issue? Or, four times a year: coinciding with results from quarterly customer satisfaction surveys? And then what happens? Do you point fingers at each other and play the blame game? Let’s do something about these dynamics. Because you and… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: collaboration, communication, customer experience, customer retention keynote speaking programs, customer service, customer success, employee experience, employee success, engineering, Industry 4.0, IoT, manufacturing, post sale teams, pre-sale teams, professional development, professional speaker, sales, STEM Professional Development, STEM storytelling, team dynamics, technology, women in engineering, women in technology

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