Babette Ten Haken

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You are here: Home / Archives for cross functional business processes

3 One Millimeter Mindset Professional Goals Blog Posts

February 25, 2021 by Babette Ten Haken Leave a Comment

Some days, attaining our February 2021 professional goals feel like running a continuous marathon race, don’t they? Because the finish line seems to move further away, the closer we get. It is time to chunk your February professional goals into smaller, more feasible, and challengingly achievable accomplishments. Get to where you really need to go… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: business analyst professional development, cross functional business cases keynote speaker, cross functional business processes, cross-functional team leadership, customer experience, employee experience, HR professional development, human capital strategy, one millimeter mindset coaching and facilitation programs, one millimeter mindset cross functional leadership keynote speaker, One Millimeter Mindset™ virtual programs, professional innovation, Project Management Professional Development Day keynote speaker, strategic business value, Voice of the Customer

Who Are Your Business Case Heroes And Heroines?

December 17, 2020 by Babette Ten Haken Leave a Comment

Who are the business case heroes and heroines you leverage when working with colleagues and clients? Consider that every business case you create includes a cast of characters you either include or exclude. Possibly because you never even considered these people as part of your story. Or, if there is going to be a hero… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: 4IR, 4th Industrial Revolution, business analysts, business cases, cross functional business processes, cross-functional collaboration, cross-functional communication, cross-functional leadership keynote speaker, cross-functional team storytelling, customer experience, customer retention, employee experience, entrepreneurial storytelling keynote speaker, HR storytelling, human capital value keynote speaker, human capital value storytelling, human resource professional development, IIBAD, IoT, keynote strategic business storytelling speaker, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, PMI, professional diversity and inclusion keynote speaker, professional innovation, project management professionals, Quality Professionals, SHRM, startup storytelling, STEM storytelling, use cases

Everyone Is An Internal Client Of Everyone Else. Who Are Yours?

December 15, 2020 by Babette Ten Haken Leave a Comment

If everyone is an internal client of everyone else in your organization, then who are your customers? Each time I ask this question at speaking engagements, workshops or coaching sessions, attendees engage in a flurry of activity. First, they create top-of-mind lists of internal clientele they serve. Next, we conduct the forensic portion of this… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: Business Analyst Day keynote speaker, business analyst professional development, client experience, client retention, cross functional business processes, cross functional keynote speaker, cross functional team leadership keynote speaker, customer experience, customer retention, employee experience, human capital value, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, professional development day keynote speaker, professional innovation, project management keynote speaker, Quality professional development, service delivery quality, STEM Professional Development, strategic business value

Which Team Role Are You Most Comfortable Serving In?

December 8, 2020 by Babette Ten Haken Leave a Comment

Which team role do you usually take during meetings? Are you usually boxed into a corner, fulfilling a pre-determined role? Or do you assume a different voice at each meeting? And the voice you speak from depends on the nature of the meeting, the participants, and the desired outcomes. Regardless of whether you meet virtually… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: 4IR, Business Analyst Day keynote speaker, business analyst professional development, change management storytelling, critical thinking skills, cross functional business processes, cross functional keynote speaker, cross functional storytelling keynote speaker, customer experience, customer retention, employee experience, human capital value, IoT, One Millimeter Mindset™ virtual programs, professional development day keynote speaker, professional innovation keynote speaker, project management professional development, STEM STorytelling keynote speaker, storytelling for left-brain thinkers and analytical professionals, strategic business value, The Fourth Industrial Revolution

Establishing Your Voice on Cross Functional Teams

September 17, 2020 by Babette Ten Haken Leave a Comment

How do you establish your voice when working with cross functional teams? For some of you, this idea is completely daunting. Why? Because cross functional teams have lots of “those” people on them. You know. Professionals from the “other side” of your organization: the people whose professional behavior intimidates you the most. First, because you… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: 4IR, Business Analyst Day keynote speaker, business analyst professional development, change mindset, cross functional business processes, cross functional keynote speaker, cross functional team leadership keynote speaker, cross functional teams, customer experience, E2E, employee experience, IoT, One Millimeter Mindset™ virtual program, professional development day keynote speaker, project management professional development, Quality professional development, STEM Professional Development, The Project Economy keynote speaker, Voice of the Customer methodology

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