Babette Ten Haken

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You are here: Home / Archives for cross-functional leadership

Customer Experience Myopia impacts executing IIoT Vision

January 23, 2017 by Babette Ten Haken Leave a Comment

Does your organization suffer from customer experience myopia? If so, you will experience difficulty executing a competitive vision in the industrial Internet of Things (IIoT) ecosystem. Why? You do not develop strategic foresight. The pace and cadence of change of the IIoT is hard enough to keep up with, let alone get ahead of. When… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: business analyst professional development, cross-functional collaboration, cross-functional leadership, customer experience, customer retention, CX, HR professional development, human capital strategy, IIoT, IIoT vision, industrial internet of things, One Millimeter Mindset™ virtual programs, professional innovation, project management professional development, storytelling for project management professionals, strategic business value, Voice of the Customer

Executing Your Professional Strategy or a To Do List?

December 28, 2016 by Babette Ten Haken Leave a Comment

What’s your professional strategy for 2017? As we wind down this incredibly eventful 2016, you’ve made a list of things to do in 2017. Checking off items from your To Do List accomplishes just what? There’s a big difference, professionally, between executing a To Do list and executing your professional strategy. Executing professional strategy starts… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: cross-functional leadership, professional strategy, strategy

What I do before developing Team Project Strategy

May 4, 2016 by Babette Ten Haken Leave a Comment

What I do before I develop a team project strategy for clients is the most important part of any project. Like priming walls before I paint, pre-work saves a lot of time. This pre-work helps everyone set and subsequently manage project expectations and outcomes. Google the term: team project strategy. There are a number of… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: cross functional teams, cross-functional leadership, micro-businesses, One Millimeter Mindset™ virtual programs, PMP certification, professional development, professional development day keynote speaker, project management professional development, project strategy, small businesses, team, team project strategy

When You are Selling Your Competitor instead of You

October 8, 2013 by Babette Ten Haken Leave a Comment

Unless you are selling to, and working with, A-List customers, you may unintentionally be selling your competitor’s products and services. A-List customers are the folks who recognize the relevance and value you bring to their business tables. They, in turn, bring out your creative and technical best. Your collaboration always seems to challenge the capability… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: A-List Customers, business growth, business strategy, cross functional teams, cross-functional leadership, customer retention, One Millimeter Mindset™ virtual programs, requests for proposal, RFP mill, sales engineers

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