Babette Ten Haken

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You are here: Home / Archives for cross functional team leadership keynote speaker

6 Lessons I Learned From 2020 that I Carry Forward Into 2021

December 31, 2020 by Babette Ten Haken Leave a Comment

What. A. Year. Something no one can deny, regardless of where you sit around the business table. 2020 threw one tactical and strategic challenge at us after another. And while we still are processing what we learned during 2020, the year keeps up its relentless onslaught. Because we will drag the stuff left unresolved from… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: Business Analyst Day keynote speaker, collaboration, cross functional storytelling keynote speaker, cross functional team leadership keynote speaker, cross-functional leadership keynote speaker, customer experience, customer retention, employee experience, HR storytelling strategy, human capital strategy, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, PMI Professional Development Day keynote speaker, professional diversity and inclusion keynote speaker

Which Pandemic Business Cases Will You Leverage In 2021?

December 29, 2020 by Babette Ten Haken Leave a Comment

You have pandemic business cases to chronicle in the New Year. Even if you do not want to think about the marathon of this past year. Start by taking an inventory of all the pandemic business cases you participated in throughout 2020. Because this year you and your teams are on a continuous professional change… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: 4IR, Business Analyst Day keynote speaker, cross functional business cases keynote speaker, cross functional storytelling keynote speaker, cross functional team leadership keynote speaker, cross-functional leadership, Fourth Industrial Revolution, HR storytelling keynote speaker, human capital value, IoT, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, PMI Professional Development Day keynote speaker, professional inclusion keynote speaker, professional innovation keynote speaker, Quality professional development, strategic business value, trust-based client retention

Towards Holiday and New Year Hope and Purpose

December 24, 2020 by Babette Ten Haken Leave a Comment

Wishing you 2020 Holiday and 2021 New Year Hope and Purpose. As we move forward together towards 2021, we now share a common story: 2020. How will you incorporate your experiences and insights into the value of your professional story, moving forward? One millimeter at a time. Above all, throughout the year, you and I… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: Business Analyst Day keynote speaker, business analyst professional development, cross functional storytelling keynote speaker, cross functional team leadership keynote speaker, customer experience, customer retention, employee experience, employee retention, human capital strategy storytelling keynote speaker, human resource professional development, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, professional development day keynote speaker, professional diversity and inclusion keynote speaker, professional innovation, project management professional development, STEM storytelling, storytelling for left brain thinkers

Are You Really Listening and Responding To Your Customers’ Voice?

December 22, 2020 by Babette Ten Haken Leave a Comment

Well, are you really listening and responding to your customers’ voice? Think about it. After all, it is one narrative to tell people you listen to your customers’ voice. However, realistically, you just wait for an opportunity to interject your own agenda into the conversation. Alternately, it is a completely different narrative when you listen,… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: 4 IR, Business Analyst Development Day Keynote Speaker, business analyst professional development, business cases, cross functional team leadership keynote speaker, cross-functional leadership, customer experience, customer retention, HR professional development, HR storytelling keynote speaker, human capital strategy storytelling keynote speaker, IoT, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, professional development day keynote speaker, professional innovation, project management professional development, The Fourth Industrial Revolution, The Project Economy keynote speaker, use cases, Voice of the Customer methodology

Everyone Is An Internal Client Of Everyone Else. Who Are Yours?

December 15, 2020 by Babette Ten Haken Leave a Comment

If everyone is an internal client of everyone else in your organization, then who are your customers? Each time I ask this question at speaking engagements, workshops or coaching sessions, attendees engage in a flurry of activity. First, they create top-of-mind lists of internal clientele they serve. Next, we conduct the forensic portion of this… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: Business Analyst Day keynote speaker, business analyst professional development, client experience, client retention, cross functional business processes, cross functional keynote speaker, cross functional team leadership keynote speaker, customer experience, customer retention, employee experience, human capital value, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, professional development day keynote speaker, professional innovation, project management keynote speaker, Quality professional development, service delivery quality, STEM Professional Development, strategic business value

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