Babette Ten Haken

Contact Babette
  • Home
  • Programs
    • Keynotes
    • Breakouts & Workshops
    • Professional Innovation Coaching
  • Blog
  • My Story
    • Testimonials
    • Honors & Awards
  • Resources
    • White Papers
    • Do You Mean Business? – The Book
  • Contact Me!
You are here: Home / Archives for customer discovery

Why Typical Customer Discovery does not deliver on Client Needs

October 13, 2020 by Babette Ten Haken Leave a Comment

Typical customer discovery involves speaking with current and potential customers. Often to determine whether their stated and unstated needs marry up with your current products, services and capabilities. And then decide whether opportunities exist for new product development and innovation. However, often the customer discovery process falls short of delivering on client needs and expectations. … [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: Business Analyst Day keynote speaker, business analyst professional development, business storytelling keynote speaker, cross-functional leadership keynote speaker, cross-functional team leadership, customer discovery, customer experience, customer retention, engineering professional development, One Millimeter Mindset™ virtual programs, pre-sales engineers professional development, professional development day keynote speaker, project management professional development day, Quality professional development, sales, The Project Economy keynote speaker

The Best Customer Discovery requires Storytelling Patience

February 25, 2020 by Babette Ten Haken Leave a Comment

Today we’re talking about the importance of having storytelling patience when conducting customer discovery interviews. Customer discovery is a methodology used for building startups, new corporate ventures / intrapreneurial activities, design and engineering projects, and sales. Actually, in my storytelling for STEM professionals and left-brain thinkers playbook, you and I are never quite finished with… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: customer discovery, customer experience, customer retention, engineering professional development, entrepreneurs, One Millimeter Mindset™ storytelling programs, project management professional development, Quality professional development, sales, startups, STEM Professional Development, storytelling for analytical thinkers, storytelling for left brain thinkers, storytelling keynote speaker

3 Ways confining Customers boxes you in from discovering Unmet Needs

February 19, 2018 by Babette Ten Haken Leave a Comment

Are you unintentionally confining customers to thinking inside your organization’s box? In reality, they may not want or need your current product or service mix. Yet you persist in trying to convince them of the validity of your product or service offerings. Because you are stuck thinking inside the box. And while your offerings, or your… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: collaboration, customer discovery, engineering, innovation, sales, startups, STEM Professional Development, STEM STorytelling keynote speaker

Find out why Customer Discovery leverages Professional Self Discovery

February 7, 2018 by Babette Ten Haken Leave a Comment

Professional self discovery is an important attribute in the practical application of the customer discovery process. Customer discovery can determine whether a product or service idea actually marries up with a receptive customer base. When customer discovery is done well, there is magic. When done poorly – which most often is the case – both startup,… [Continue Reading]

Filed Under: Collaboration And Convergence, Professional Development Tagged With: customer discovery, entrepreneurs, professional self discovery, sales, startups, STEM Professional Development, STEM STorytelling keynote speaker

3 New Product Development Tips for Your Social Business

September 25, 2014 by Babette Ten Haken Leave a Comment

New product development is an anticipated outcome of a social business. Your growing social business culture keeps you constantly in touch with current and prospective customer mindset. How well are you communicating customer insights to your R&D team? Their understanding of your sales and marketing data can make or break your new product development pipeline…. [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention Tagged With: customer discovery, Do You Mean Business, new product development, new product development teams, social business

  • 1
  • 2
  • 3
  • Next Page »

Hire Babette to speak at your next conference or corporate meeting.

https://youtu.be/Yf-h80O_QZ4
Sign up to receive posts via email
Please wait...
Please enter all required fields Click to hide
Correct invalid entries Click to hide
No spam, ever. Promise. Powered by FeedBlitz
SalesProCentral
Customer Experience Update

Categories

  • Collaboration And Convergence
  • Customer Experience, Success, Loyalty, Retention
  • Human Capital & Industrial IoT Workforce
  • Professional Development
  • Trending Book Reviews
  • Uncategorized

Recent Posts

  • Target Working with the Best so You can be Your Best!
  • Your Post Pandemic Career Strategy Evolved. Now what?
  • 3 One Millimeter Mindset Professional Goals Blog Posts
  • What Is Your Professional Career Voice: Leader or Follower?
  • Why Your Professional Core Capabilities Limit Your Value

Archives

Storytelling for STEM Professionals and Left Brain Thinkers Speaking Programs. Learn more....

Contact Babette
Sign up to receive posts via email
Please wait...
Please enter all required fields Click to hide
Correct invalid entries Click to hide
No spam, ever. Promise. Powered by FeedBlitz

Recent Posts

Target Working with the Best so You can be Your Best!

Your Post Pandemic Career Strategy Evolved. Now what?

3 One Millimeter Mindset Professional Goals Blog Posts

Follow Us!

Follow Us on FacebookFollow Us on TwitterFollow Us on LinkedInFollow Us on Instagram

Privacy Policy | Terms and Conditions

CATALYST FOR PROFESSIONAL COLLABORATION: Storytelling for STEM Professionals and Left Brain Thinkers Speaking Programs.
Sales Aerobics for Engineers®, All Rights Reserved 2021 ©
By continuing to browse the site you are agreeing to our use of cookies