Client talk creates opportunities to help customers become more successful over time. What really makes a difference, though, is whether or not you listen for voiced, potentially strategic opportunities. On the other hand, do you have a short attention span when working with clients? If so, you listen to clients for the sole purpose of… [Continue Reading]
Client Talk creates Strategic Growth Opportunities
Marry a Cross Functional Sales Team to a Client Team
When you marry a cross functional sales team to their client-side counterparts, you positively impact customer success and customer retention. It all boils down to whether your corporate culture tends to marginalize or include cross functional support throughout the sales process. When you think about it, the majority of complex sales initiatives focus on the… [Continue Reading]
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