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You are here: Home / Archives for customer service experience

Vaca Customer Experience Playbook

July 20, 2015 by Babette Ten Haken Leave a Comment

There’s a vacation customer experience playbook waiting for you to write this summer. Vacation time is an excellent opportunity for you to reflect on the nature and level of customer service delivery you receive. There’s something else I’d like you to do. Compare your vacation experiences with how you serve your customers throughout the year. Observe and reflect… [Continue Reading]

Filed Under: Collaboration And Convergence, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: customer, customer service, customer service experience

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