How do you grow employee engagement when your workforce is small? Or, multi-generational, multi-disciplinary, located in multiple divisions and represents different levels of education? Chances are, your teams are comprised of employees with several, or all, of these traits. Which can lead to all sorts of communication disconnects even though people “seem” to be using… [Continue Reading]
Take these 3 Actions to grow Workplace Engagement
Does Your Major Account Team experience Stakeholder Resistance?
Major account teams strive so hard to create client-focused solutions. However, no matter how insightful the solution proposed, there can be stakeholder resistance. And not only from the client side of the table. This scenario frustrates not only the major account teams. But also, the internal stakeholders serving as resources for these teams as they… [Continue Reading]
Do Your Technical Project Teams experience Stakeholder Pushback?
Technical project teams arrive at the most amazing client solutions. However, no matter how brilliant the solution proposed, there is stakeholder pushback from the other side of the organizational table. Which leaves many a project team incredulous that key internal stakeholders just do not “get it.” And also, leaves project team members feeling defeated and… [Continue Reading]
Relying on Job Titles for Your Professional Development Trajectory?
How often do you rely on the job titles listed on resumes to propel your professional development trajectory? These job titles do not necessarily speak for themselves. First, job titles indicate (or at least should) a steady progression on increased responsibility and functional performance. However, this progression is not necessarily a clear indicator of what… [Continue Reading]
To retain Your Customers retain Your Employees First
Do you retain employees as a critical part of your customer retention strategy? Or, are your (especially) front line employees considered to be disposable? Easily-replaced commodities in a numbers game? I recall a bunch of client conversations I had as a sales newbie. Here I am, trying to get an in-person appointment with someone else’s… [Continue Reading]
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