Babette Ten Haken

Contact Babette
  • Home
  • Programs
    • Keynotes
    • Breakouts & Workshops
    • Professional Innovation Coaching
  • Blog
  • My Story
    • Testimonials
    • Honors & Awards
  • Resources
    • White Papers
    • Do You Mean Business? – The Book
  • Contact Me!
You are here: Home / Archives for customer

Customer UnRetention Syndrome results from 4 Sales Achilles Heels

March 27, 2017 by Babette Ten Haken Leave a Comment

Customer unretention syndrome happens. Frequently. Typically at the end of each fiscal quarter. And it always seems to be a Real.Big. Surprise. Really? What are you crying about? After all, as a sales person, sales engineer or sales operations professional, you think you are doing a superlative job. Just by being busy being busy doing… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: customer, customer unretention, customer unretention syndrome, sales, sales engineer, sales operations

Customer Retention Strategy leverages Renewals

June 10, 2016 by Babette Ten Haken Leave a Comment

Do you have a solid customer retention strategy in place? Or would you prefer not to think about this? Let’s say you work for a company with a selling culture that constantly pushes new business acquisition rather than customer retention (pretty much most companies). Every quarter you are caught between the proverbial new business rock and… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: customer, customer renewal, customer retention, customer retention strategy, customers

Do You have a Customer Attention Span Plan?

March 28, 2016 by Babette Ten Haken Leave a Comment

Creating a customer attention span plan can make or break a meeting or presentation. Understanding what to look for before and during a conversation determines whether you will be invited back to your customers’ business tables. A customer’s attention span can be longer – or shorter – than you think. Your goal is to avoid… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: customer, customer attention span, customer attention span plan, meetings, presentations

Holistic Business Strategy! Blog Roundup February 2016

February 26, 2016 by Babette Ten Haken Leave a Comment

Developing your expertise in holistic business strategy is the central theme for February’s blog posts. In case you haven’t noticed, Monday’s posts focus on Big Ideas. Wednesday’s posts are centered on holistic business strategy. Friday’s posts target professional development for tomorrow’s workforce and developing hybridized skill sets and mindset. Holistic business strategy takes a page… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: customer, customers, Holistic business, holistic business strategy, IT, team, value, workforce

Wear Customer Shoes First

October 23, 2015 by Babette Ten Haken Leave a Comment

Your entire team must become comfortable wearing Customer Shoes. That’s a lot of feet to put into one pair of shoes. That’s how many feet it takes to develop, acquire and retain one loyal customer. Everyone who touches the input, throughput and output related to your customer must put themselves in the shoes of your customers… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: customer, customers, leadership, strategy

  • 1
  • 2
  • 3
  • 4
  • Next Page »

Hire Babette to speak at your next conference or corporate meeting.

https://youtu.be/Yf-h80O_QZ4
Sign up to receive posts via email
Please wait...
Please enter all required fields Click to hide
Correct invalid entries Click to hide
No spam, ever. Promise. Powered by FeedBlitz
SalesProCentral
Customer Experience Update

Categories

  • Collaboration And Convergence
  • Customer Experience, Success, Loyalty, Retention
  • Human Capital & Industrial IoT Workforce
  • Professional Development
  • Trending Book Reviews
  • Uncategorized

Recent Posts

  • Why Project or Business Cases Undersell A Team’s Value
  • Does Working in Silos Prepare You to Lead Strategically?
  • Are You Managing Teams for Innovation or Stasis?
  • Are You Professionally Understandable To Everyone?
  • Is Professional Elitism impacting How You Lead Teams?

Archives

Storytelling for STEM Professionals and Left Brain Thinkers Speaking Programs. Learn more....

Contact Babette
Sign up to receive posts via email
Please wait...
Please enter all required fields Click to hide
Correct invalid entries Click to hide
No spam, ever. Promise. Powered by FeedBlitz

Recent Posts

Why Project or Business Cases Undersell A Team’s Value

Does Working in Silos Prepare You to Lead Strategically?

Are You Managing Teams for Innovation or Stasis?

Follow Us!

Follow Us on FacebookFollow Us on TwitterFollow Us on LinkedInFollow Us on Instagram

Privacy Policy | Terms and Conditions

CATALYST FOR PROFESSIONAL COLLABORATION: Storytelling for STEM Professionals and Left Brain Thinkers Speaking Programs.
Sales Aerobics for Engineers®, All Rights Reserved 2021 ©
By continuing to browse the site you are agreeing to our use of cookies