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You are here: Home / Archives for customers’ shoes

Are You Putting Yourself In Your Customers’ Shoes, first?

January 4, 2010 by Babette Ten Haken Leave a Comment

Developing the ability to put yourself in your customers’ shoes first makes or breaks sales success and business relationships. Whether you are involved in business development (aka “sales”) or technical development (aka “engineering / IT”) you need to revisit where the customer fits into your equation. I’m not the first, nor will I be the… [Continue Reading]

Filed Under: Collaboration And Convergence, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: business development, customers' shoes, engineering, IT, sales, status-quo mindset, technical/non-technical collaboration

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