What opportunities do you offer to enhance employee development value? Because your employees look to you for direction. Towards where they go next. How they grow within your organization. Do you provide valuable reasons for current and prospective employees to join or remain part of your workforce? Or, is the most viable option to defect… [Continue Reading]
Why Storytelling creates Employee Development Value
Storytelling Outcomes influence Post Sale Customer Expectations
Storytelling outcomes influence post-sale customer expectations about long-term experiences with products, services and solutions. In addition, the stories you tell impact investor, customer, and co-worker expectations of how it is going to be: working with you, yourself. Is there an experience gap between pre-sale promises and post-sale customer and co-worker experiences? Consider the length of… [Continue Reading]
Leverage Tell Me More Storytelling instead of So What Storytelling
Tell Me More Storytelling skills result in customers, investors, colleagues, and even your grandmother, asking you to tell them more. About yourself, your career, products, services, solutions, travels, conflicts and even your dreams. Alternatively, are the stories you tell leaving listeners wondering just what the purpose of your story is, in the first place? Tell… [Continue Reading]
Are You creating an impactful Customer Retention Team?
What does it take to create an impactful customer retention team? First, is there a tried and true process or recipe to follow? Next, is this team full of people from across the organization and lots of different disciplines? Alternatively, do the people on the team reside in a few, traditional and specific departmental silos?… [Continue Reading]
Are You overly dependent on Professional Feedback?
Seeking professional feedback is an important part of professional development. When you create a tribe of colleagues and clients in whom you trust, their input is invaluable. They become mentors, sponsors, sounding boards and guides who believe in who you are, as a Professional of Worth. A professional feedback board of directors, co-invested in your… [Continue Reading]
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