Babette Ten Haken

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You are here: Home / Archives for engineering

Are UnDiscovered Conversations The Key to Client Retention?

October 27, 2020 by Babette Ten Haken Leave a Comment

What happens when you are open to undiscovered conversations? Instead of relying on scripted client conversations to guide your discussions with clients. These memorable conversations arise spontaneously. A dynamic dialogue begins. You both feel your brains expanding as you connect to, and become interconnected with, the other individual. As you begin your dialogue, you and… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: 4IR, Business Analyst Day keynote speaker, business growth, business strategy, cross functional team leadership keynote speaker, cross-functional leadership, customer experience, customer retention, customer success, engineering, IoT, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, professional development day keynote speaker, project management professional development, sales-engineering, trust-based leadership, trust-based storytelling

Tactical Fixes do not help Clients make Strategic Hard Calls

May 5, 2020 by Babette Ten Haken Leave a Comment

Do you propose tactical fixes for your clients’ biggest strategic issues? Or, is your own need to close a contract overshadowing the real issues clients struggle with? Because you both need to put food on the table, maintain cash flow and prevent employee and client churn. While this dialectic existed pre-pandemic, well, the current and… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: cross-functional team leadership, customer experience, engineering, facilitation, group practice administrators, HR storytelling, human capital strategy, human resources, masterminds, One Millimeter Mindset™ virtual program, professional development, project management, Quality Professionals, sales, STEM storytelling, virtual coaching, virtual keynotes, virtual workshops

Updated Business Stories are more Future Business Relevant

April 9, 2020 by Babette Ten Haken Leave a Comment

When is the last time you updated business stories? You know, the ones you tell to acquire and (I hope) retain clients? And the stories you tell to engage and retain employees? Are you still using the same business stories, investor pitches, technical use cases or business cases? From Yesterday, which may literally be yesterday?… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: customer experience, employee experience, engineering, HR storytelling, human capital strategy, human resource managers professional development, life sciences professional development, manufacturing, medical practice administrators, One Millimeter Mindset™ storytelling programs, project management, quality, sales, STEM storytelling, storytelling for left brain thinkers, storytelling keynote speaker, strategic storytelling

Do Your Strategic Business Stories address Unmet Client Needs?

February 18, 2020 by Babette Ten Haken Leave a Comment

Addressing unmet client needs is the key to designing the products, services, programs and systems which best serve customers. Over the long-haul. When client retention is the objective. Yet the strategic business stories you tell often do not address those long-term, stated or unstated client needs. Why do you continue to play it safe and… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: account based selling, customer experience, customer retention, engineering, entrepreneurs, HR storytelling, human capital strategy, Industry 4.0, IoT, keynote storytelling speaker, keynote strategic business storytelling speaker, life sciences professional development, manufacturing, One Millimeter Mindset, project management professional development, Quality professional development, sales, storytelling for analytical thinkers, Storytelling for STEM professionals

3 Reasons to hit Your Professional Storytelling Reset Button

December 23, 2019 by Babette Ten Haken Leave a Comment

Hitting your professional storytelling reset button is an essential component for professional and workforce development, as well as business growth. Because this exercise requires you to consider how you deliver value to others, instead of focusing on yourself. Whether you hit this reset button once a year, or continuously throughout the year, reflect on whether… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: analytical thinkers keynote speaker, engineering, HR storytelling keynote speaker, human capital strategy keynote speaker, human resource professional development keynote speaker, IIoT, Industry40, life sciences professional development keynote speaker, manufacturing, project management professionals, Quality Professionals, STEM professional development keynote speaker, STEM STorytelling keynote speaker

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