Babette Ten Haken

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Make Solid Strategic Business Sense with Connect the Dot Stories

January 28, 2020 by Babette Ten Haken Leave a Comment

How much strategic business sense do your stories make? As I worked with one of my clients yesterday, he complained that decision makers were not taking action after his presentations. He just could not understand why. My question to him: “Do you tell connect the dot stories?” He looked back at me, puzzled. If you… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: analytical thinkers keynote speaker, business storytelling, business storytelling keynote speaker, customer experience, entrepreneurial storytelling keynote speaker, entrepreneurship, human capital strategy, human resource professional development keynote speaker, sales, startup pitches, startup storytelling keynote speaker, STEM Professional Development, storytelling keynote speaker, strategic business value

Does Making Excuses retain Your Clients Long Term?

June 20, 2019 by Babette Ten Haken Leave a Comment

When you continuously are making excuses for poor product quality and performance or sub-par service and maintenance, how invested are you in client success? Regardless of whether you design, sell or serve, clients do not initially do business with you anticipating a client retention strategy focused on listening to your excuses. If you are making… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention Tagged With: business growth, client base, customer acquisition, customer experience, customer retention, customer service, employee experience, engineering, entrepreneurship, Industry 4.0, IoT, keynote speaker, manufacturing, professional development, quality, sales, small business, solopreneur, startups, STEM Professional Development, STEM STorytelling keynote speaker, technology

Why and how a Visionary Entrepreneur retains Their Mojo

December 11, 2017 by Babette Ten Haken Leave a Comment

A visionary entrepreneur is the reason micro, as well as small to midsized businesses (SMBs), are born. Even the iconic mega-enterprises we are familiar with, today, all started off as a nascent idea inside a visionary founder’s brain. Are you a visionary entrepreneur? Were you, in the past? What happened between back then and right… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: cross-functional collaboration, cross-functional communication, entrepreneurship, human capital value, leadership, one millimeter mindset cross functional leadership keynote speaker, One Millimeter Mindset™ virtual programs, project management professional development, startups, STEM Professional Development, storytelling for analytical thinkers, strategic business value, Voice of the Customer

Why and How Simple Storytelling compels Buyers to Act

November 30, 2017 by Babette Ten Haken Leave a Comment

Simple storytelling takes a lot of honesty: with ourselves, our employees and our clients. In addition, crafting a simple story involves introspection as well as insight. Consequently, there’s a lot of work involved in determining the best – and most simple – way to tell your story to the world. And it is worth it…. [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: buyer decision making, entrepreneurship, innovation, sales, startups, storytelling

StartUp Success isn’t about Getting a Good Grade

December 20, 2013 by Babette Ten Haken Leave a Comment

Every year I contribute a portion of my time to commercializing startups which are part of a university business school / entrepreneurial program. It’s an amazing journey: nothing less than the hero or heroine’s tale (think Lord of the Rings® with intellectual property included). The collaboration between medical and engineering researchers and students, as well as… [Continue Reading]

Filed Under: Professional Development Tagged With: entrepreneurs, entrepreneurship, startup, startups

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