Telling encore-worthy professional stories extends the reach of stories beyond your current meeting or appointment. Strategic partners and clients cannot wait until the next time they see you: to find out what happens next. Because your stories make a difference to their professional success, and the success of their own partners and clients. Professional storytelling… [Continue Reading]
Do you tell Encore-Worthy Professional Stories or So-So Stories?
Leverage internal stakeholders to drive Customer Experience
Do internal stakeholders require more than just being kept happily engaged within departmental disciplines? Rather, programs leveraging stakeholder experiences provide employees with intriguing projects. The types of projects which challenge their professional status quo. As a result, they develop not only enhanced critical thinking skills. But also, the cross-functional learning acumen which fuels their professional… [Continue Reading]
Reviving the Value of Association Chapter Member Experience
A valuable association chapter member experience is the lifeblood of an association chapter. Yet, like their business counterparts, state chapters of national associations can struggle to retain an actively engaged and growing membership. How can chapters continuously attract the right pro-bono leadership committed to developing a relevant mix of programming and benefits to keep members… [Continue Reading]
The Cost of Performing Functionally but not Purposefully
Are you part of a workforce where the emphasis is performing functionally, but not purposefully? Then, consider the cost of your employer’s business model and hiring strategy on not only your professional role driving workplace profitability. But also, your employee experience. Also, consider that revenue generation is part of everyone’s job description, whether stated or… [Continue Reading]
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