Babette Ten Haken

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You are here: Home / Archives for EX

Fixing What People Buy because Clients are not Sold What They Need?

July 16, 2020 by Babette Ten Haken Leave a Comment

Today, let’s ideate together. Take a deep breath. Relax. Let’s innovate. What happens to your revenue stream when employees stop fixing what people buy? Because clients are not sold what they really need. When internal teams actively drive revenue? Instead of serving as order-takers buried in departments traditionally perceived as cost-centers. Because by now, you… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: client retention, cross-functional leadership, customer experience, customer success, CX, employee experience, EX, human capital strategy, human resources professional development, keynote strategic business storytelling speaker, One Millimeter Mindset™ virtual programs, sales, STEM professional development keynote speaker

Why Storytelling Confidence grows Your Professional Credibility

December 9, 2019 by Babette Ten Haken Leave a Comment

Developing storytelling confidence moves you one millimeter forward, beyond remaining professionally comfortable. Embracing not only the risk, but also the opportunity, of connecting your stories to other people’s stories. And growing your professional credibility, as you grow your storytelling acumen. Storytelling seems to be an extremely popular skill set these days. However, storytelling hardly is… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: account based management storytelling, business growth storytelling, customer experience, CX, employee experience, engineering, EX, HR professional development, HR storytelling, human capital value, Industry 4.0, IoT workforce, left brain thinkers professional development, life sciences professional development, project management professional development, quality, sales, STEM professional development keynote speaker, storytelling keynote speaker

Is Your HR Storytelling Strategy targeting Compliance or Creativity?

November 6, 2019 by Babette Ten Haken Leave a Comment

Leveraging an HR storytelling strategy in your company reinforces legacy mindset or promotes a culture of communication and collaboration. The difference in outcomes reflects whether you, as an HR Professional of Worth, perceive yourself as a compliance regulator or an HR innovator. Where do you fit into this continuum? Creating an HR storytelling strategy moves… [Continue Reading]

Filed Under: Collaboration And Convergence, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: customer experience, CX, employee experience, employee retention, EX, HR, HR storytelling strategy, human capital strategy, human resource professionals, Internet of Things, IoT, STEM storytelling, STEM STorytelling keynote speaker, storytelling for analytical thinkers, storytelling for left-brain thinkers and analytical professionals, workforce, worktrends

Are You a Professionally Engaging or Observational Storyteller?

October 28, 2019 by Babette Ten Haken Leave a Comment

An observational storyteller lives in the third-person narrative. Overall, they maintain a clinical perspective on whatever it is that they are storytelling about. Think about it. All of us have heard our fair share of observational storytellers. Our first experiences are courtesy of our elementary school teachers. As a result, our professional goals often are… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: Analytical Thinkers professional development, client experience, CX, employee experience, engineering professional development, EX, human capital strategy, human resources professional development, manufacturing professional development, project management professional development, Quality professional development, STEM Professional Development, STEM STorytelling keynote speaker, Storytelling for STEM Professionals and Left Brain Thinkers keynote speaker, storytelling keynote speaker

Do you tell Encore-Worthy Professional Stories or So-So Stories?

October 9, 2019 by Babette Ten Haken Leave a Comment

Telling encore-worthy professional stories extends the reach of stories beyond your current meeting or appointment. Strategic partners and clients cannot wait until the next time they see you: to find out what happens next. Because your stories make a difference to their professional success, and the success of their own partners and clients. Professional storytelling… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: business analysts, customer experience, customer success, CX, employee experience, employee success, EX, human capital strategy, human resources professionals, IIoT, Internet of Things, keynote STEM storytelling speaker, keynote storytelling speaker, manufacturing, meeting planners, project management professionals, Quality Professionals, sales, STEM Professional Development

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