Babette Ten Haken

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Why The Stories You really need to Know are Uncomfortable

August 14, 2019 by Babette Ten Haken Leave a Comment

The stories you really need to know are not necessarily the stories you want to hear, are they? Because the stories you really need to know make you feel uncomfortable. After all, the stories you prefer to hear validate and justify the way you currently serve your existing client base. Truth be told, you are… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: banking, business, client retention, employee engagement, engineering, healthcare, IIoT, Industry40, IoT, manufacturing, meeting planners, professional development, project management, quality, sales, STEM Professional Development, STEM storytelling, storytelling keynote speaker, technology

Why Toxic Professional Stories involve Another Story Too

May 23, 2019 by Babette Ten Haken Leave a Comment

Leadership through storytelling takes another look at your toxic professional stories. You know, the ones you bury, because you associate these stories not only with personal and professional embarrassment and humiliation. But also, with toxic workplace environments. Often, you move on: from toxic colleagues, workplaces and stories. However, you remain good and stuck in these… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: business growth, customer experience, customer retention, customer service, customer success, employee experience, employee retention, healthcare, human capital strategy, human resources, Industry 4.0, IoT, personal development, professional development, professional speaker, quality, STEM storytelling, STEM Storytelling Professional Speaker, storytelling for left brain thinkers, women in banking, women in engineering

Why are You telling only Half Your Professional Story?

May 9, 2019 by Babette Ten Haken Leave a Comment

You know you are telling only half your professional story. Yet, the other half, the untold half of your story, dominates your head, doesn’t it? Perhaps that is why you remain unconvinced about the power of your own story. And, perhaps, that is why your story is not as convincing, compelling and differentiating as it… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: banking, communication, customer service, finance, healthcare, human resources, Industry 4.0, IoT, leadership, manufacturing, professional development, professional speaker, sales, storytelling for left brain thinkers, Storytelling for STEM professionals, storytelling keynote speaker, technology, women in banking, women in business, women in engineering

How an Inclusive Storytelling Culture retains Customers

May 8, 2019 by Babette Ten Haken Leave a Comment

Developing an inclusive storytelling culture is a tremendously timely way of spanning pay grades, job titles, levels of education and generations. On behalf of creating remarkable and enduring client-focused outcomes. Yet, most organizations and associations lump storytelling under the advertising and promotional umbrella. And, often, these activities are outsourced to folks who are not as… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: collaboration, communication, customer experience, customer service, employee experience, healthcare, human capital strategy, human resources, Industry 4.0, IoT, professional development keynote speaker, professional speaker, sales, storytelling culture, storytelling for left brain thinkers, Storytelling for STEM professionals, technology, women in accounting, women in banking, women in engineering, women in law

Help tell Your Professional Story with 6 of My Blog Posts

May 2, 2019 by Babette Ten Haken Leave a Comment

How good are you at telling your own professional story? First, do you rely on your job titles, academic degrees, your linear progress up the promotional food chain of an organization as proof of your story? Customers may not have a clue what any of these accomplishments signify, for them. Then, is the story you… [Continue Reading]

Filed Under: Collaboration And Convergence, Professional Development Tagged With: collaboration, communication, customer experience, customer service, employee experience, engineering, healthcare, Industry 4.0, IoT, leadership, manufacturing, professional development keynote speaker, professional speaker, sales, storytelling for left brain thinkers, Storytelling for STEM professionals, storytelling workshops, women business owners, women in banking, women in engineering

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