The first month of 2021 is nearly completed. I don’t know about you. However, to me, it felt like the month’s progress was a tug-of-war. What a stop-start entry into the new year. So let’s get going, shall we? Because you and I have lots of work to do this year. And even more to… [Continue Reading]
One Millimeter Mindset January Professional Innovation Posts
Why Project or Business Cases Undersell A Team’s Value
Will your project or business cases undersell your team’s value? Again? What is your track record of success? Creating project or business cases is part of how you “do” your job. Regardless of whether you sell, manage, measure and fix and control, or serve. There is a template and a series of justifications / questions… [Continue Reading]
3 Ways to Avoid Professional Complacency in 2021
Will you avoid falling into a pattern of professional complacency during 2021? Or do you long for a permanent oasis from ambiguous and uncertain scenarios? When I ask this question to colleagues and clients, like you, the answer is: “a little bit of both, please”. Because the professionals and associations I serve seek consistency and… [Continue Reading]
Which Pandemic Business Cases Will You Leverage In 2021?
You have pandemic business cases to chronicle in the New Year. Even if you do not want to think about the marathon of this past year. Start by taking an inventory of all the pandemic business cases you participated in throughout 2020. Because this year you and your teams are on a continuous professional change… [Continue Reading]
Are You Really Listening and Responding To Your Customers’ Voice?
Well, are you really listening and responding to your customers’ voice? Think about it. After all, it is one narrative to tell people you listen to your customers’ voice. However, realistically, you just wait for an opportunity to interject your own agenda into the conversation. Alternately, it is a completely different narrative when you listen,… [Continue Reading]
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