Babette Ten Haken

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You are here: Home / Archives for HR

Are You a Professional Story Shapeshifter due to Employment History?

November 18, 2019 by Babette Ten Haken Leave a Comment

Are you a professional story shapeshifter? Or rock-solid and comfortable in the story of Who You Are as a Professional of Worth? Perhaps you are in transition. Or, seeking your next internal promotion. Then again, are you targeting a new employer? How you tell your professional story either is a deal-maker or deal-breaker. If your… [Continue Reading]

Filed Under: Human Capital & Industrial IoT Workforce, Professional Development Tagged With: employment history, engineering, HR, human capital value, human resource professionals, IIoT, Industry 4.0, Internet of Things, IT professionals, professional development, project management, Quality Professionals, STEM STorytelling keynote speaker, storytelling for left-brain and analytical thinkers

Is Your HR Storytelling Strategy targeting Compliance or Creativity?

November 6, 2019 by Babette Ten Haken Leave a Comment

Leveraging an HR storytelling strategy in your company reinforces legacy mindset or promotes a culture of communication and collaboration. The difference in outcomes reflects whether you, as an HR Professional of Worth, perceive yourself as a compliance regulator or an HR innovator. Where do you fit into this continuum? Creating an HR storytelling strategy moves… [Continue Reading]

Filed Under: Collaboration And Convergence, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: customer experience, CX, employee experience, employee retention, EX, HR, HR storytelling strategy, human capital strategy, human resource professionals, Internet of Things, IoT, STEM storytelling, STEM STorytelling keynote speaker, storytelling for analytical thinkers, storytelling for left-brain thinkers and analytical professionals, workforce, worktrends

To retain Customers focus on People Value instead of Products

February 25, 2019 by Babette Ten Haken Leave a Comment

The people value which organizations and associations bring to customers’ tables influences whether customers will stick with you. Or not. Your people, and their understanding of the intrinsic value they provide to stakeholders and customers, are your “secret sauce.” Yet, my work with employee stakeholders often showcases how they struggle to define and describe their… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: B2B, banking, business growth, collaboration, communication, customer experience, customer retention keynote speaker, customer service, healthcare, HR, human capital strategy, IIoT, Industry 4.0, manufacturing, personal development, professional development, storytelling for customer retention, technology, workforce profitability keynote speaker

Stakeholder Someones are doing the Selling in Your Organization

February 21, 2019 by Babette Ten Haken Leave a Comment

I have news for you. Your stakeholder someones just may really be doing the selling in your organization. Do you know who they are? You know, the stakeholders you refer to when things slip through the cracks: “Well, someone must be in charge of that. Otherwise, how could it possibly happen?” Or, “I didn’t know… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: banking, business growth, client retention, collaboration, communication, customer experience, customer retention keynote speaker, customer service, customer success, HR, human capital strategy, IIoT, Industry 4.0, leadership, professional development, sales, sales performance, stakeholder experience, storytelling, women in business, workforce profitability keynote speaker

The Cost of Performing Functionally but not Purposefully

February 7, 2019 by Babette Ten Haken Leave a Comment

Are you part of a workforce where the emphasis is performing functionally, but not purposefully? Then, consider the cost of your employer’s business model and hiring strategy on not only your professional role driving workplace profitability. But also, your employee experience. Also, consider that revenue generation is part of everyone’s job description, whether stated or… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: banking, business growth, collaboration, communication, customer experience, customer retention keynote speaker, customer service, employee experience, EX, financial services, healthcare, HR, human capital strategy, human resources, IIoT, Industry 4.0, leadership, manufacturing, personal development, professional development keynote speaker, quality, sales, technology, women in business, workforce profitability keynote speaker

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