Developing storytelling confidence moves you one millimeter forward, beyond remaining professionally comfortable. Embracing not only the risk, but also the opportunity, of connecting your stories to other people’s stories. And growing your professional credibility, as you grow your storytelling acumen. Storytelling seems to be an extremely popular skill set these days. However, storytelling hardly is… [Continue Reading]
Why Storytelling Confidence grows Your Professional Credibility
Are You a Professional Story Shapeshifter due to Employment History?
Are you a professional story shapeshifter? Or rock-solid and comfortable in the story of Who You Are as a Professional of Worth? Perhaps you are in transition. Or, seeking your next internal promotion. Then again, are you targeting a new employer? How you tell your professional story either is a deal-maker or deal-breaker. If your… [Continue Reading]
5 Blog Posts on Your Customer Retention Strategy Value
What is your current customer retention strategy value? Do you still depend on what worked Yesterday, and hope that strategy will keep you viable and sustainable Today and Tomorrow? I offer these five customer retention strategy value blog posts for your reading pleasure. Contemplate what’s next for you, moving forward. While retaining customers is an… [Continue Reading]
3 Ways reacting does not make You Professionally Relevant
How professionally relevant are you? In the eyes of co-workers, colleagues, investors, stakeholders and clients? Most often, the story of your professional relevance showcases the story of how proactive and anticipatory you are to the voiced, and unvoiced, needs of everyone you serve. So, how would you rate yourself, in terms of professional relevance? Are… [Continue Reading]
Are You creating an impactful Customer Retention Team?
What does it take to create an impactful customer retention team? First, is there a tried and true process or recipe to follow? Next, is this team full of people from across the organization and lots of different disciplines? Alternatively, do the people on the team reside in a few, traditional and specific departmental silos?… [Continue Reading]
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