Babette Ten Haken

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You are here: Home / Archives for human capital value

Does Working in Silos Prepare You to Lead Strategically?

January 19, 2021 by Babette Ten Haken Leave a Comment

If your goal is to lead strategically, consider the value of repeatedly seeking new jobs that keep you working in departmental silos. New job. New silo. Same old thing. Depending on your organization’s size, these silos can be big. Yet no matter how far you “travel” to collaborate cross-functionally, you never leave the silo you… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: Business Analyst Day keynote speaker, business analyst professional development, cross-functional leadership keynote speaker, cross-functional team leadership, HR storytelling, human capital value, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, PMI Professional Development Day keynote speaker, project management professional development, Quality professional development keynote speaker, STEM professional development keynote speaker, STEM storytelling, storytelling for left-brain and analytical thinkers, strategic business value keynote speaker

Which Pandemic Business Cases Will You Leverage In 2021?

December 29, 2020 by Babette Ten Haken Leave a Comment

You have pandemic business cases to chronicle in the New Year. Even if you do not want to think about the marathon of this past year. Start by taking an inventory of all the pandemic business cases you participated in throughout 2020. Because this year you and your teams are on a continuous professional change… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: 4IR, Business Analyst Day keynote speaker, cross functional business cases keynote speaker, cross functional storytelling keynote speaker, cross functional team leadership keynote speaker, cross-functional leadership, Fourth Industrial Revolution, HR storytelling keynote speaker, human capital value, IoT, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, PMI Professional Development Day keynote speaker, professional inclusion keynote speaker, professional innovation keynote speaker, Quality professional development, strategic business value, trust-based client retention

Everyone Is An Internal Client Of Everyone Else. Who Are Yours?

December 15, 2020 by Babette Ten Haken Leave a Comment

If everyone is an internal client of everyone else in your organization, then who are your customers? Each time I ask this question at speaking engagements, workshops or coaching sessions, attendees engage in a flurry of activity. First, they create top-of-mind lists of internal clientele they serve. Next, we conduct the forensic portion of this… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: Business Analyst Day keynote speaker, business analyst professional development, client experience, client retention, cross functional business processes, cross functional keynote speaker, cross functional team leadership keynote speaker, customer experience, customer retention, employee experience, human capital value, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, professional development day keynote speaker, professional innovation, project management keynote speaker, Quality professional development, service delivery quality, STEM Professional Development, strategic business value

Which Team Role Are You Most Comfortable Serving In?

December 8, 2020 by Babette Ten Haken Leave a Comment

Which team role do you usually take during meetings? Are you usually boxed into a corner, fulfilling a pre-determined role? Or do you assume a different voice at each meeting? And the voice you speak from depends on the nature of the meeting, the participants, and the desired outcomes. Regardless of whether you meet virtually… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: 4IR, Business Analyst Day keynote speaker, business analyst professional development, change management storytelling, critical thinking skills, cross functional business processes, cross functional keynote speaker, cross functional storytelling keynote speaker, customer experience, customer retention, employee experience, human capital value, IoT, One Millimeter Mindset™ virtual programs, professional development day keynote speaker, professional innovation keynote speaker, project management professional development, STEM STorytelling keynote speaker, storytelling for left-brain thinkers and analytical professionals, strategic business value, The Fourth Industrial Revolution

Which HR Leadership Conversations Are Really Needed Today?

December 3, 2020 by Babette Ten Haken Leave a Comment

Are you prepared to have HR leadership conversations which reinforce yesterday and today? Or will you choose to have “those” conversations?  You know, the ones that change the way employees, partners, stakeholders and clients perceive your organization? It just could be that some employees already have these conversations. Are you listening? Or do you dismiss… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: Business Analyst Development Day Keynote Speaker, business analyst professional development, cross-functional leadership keynote speaker, cross-functional storytelling, customer experience, employee experience, HR professional development, HR storytelling keynote speaker, human capital value, professional development day keynote speaker, project management professional development, Quality professional development, STEM professional development keynote speaker

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