Do you consistently build or derail client trust in you? What you say to clients, from meeting to meeting, spoken, and written, matters. Because what you communicate, and how you communicate, either constructs or erodes why customers do business with you. One of my mentoring clients regarded each appointment as something to cross off her… [Continue Reading]
Do You Consistently Build Or Derail Client Trust in You?
Are You Focused On What is Realistic, Feasible, and Achievable?
Do you work for and with people with big, bombastic goals who want to impact everything simultaneously … and yesterday? As a leader, are you creating goals, quotas, and deadlines which make your teams roll their eyes (when you are not looking)? Projects fail when teams are not able to become co-invested in what you… [Continue Reading]
Are You Helping Clients Prioritize Their Own Needs or Your Needs?
You all serve clients regardless of your respective professional disciplines. So it follows that when you serve those clients, your focus primarily is helping clients prioritize their own needs. That focus is truly noble. However, as you work with those clients, at what point do you shift your focus towards meeting your own needs first?… [Continue Reading]
Are You Serving Yourself First, Serving Others, or Being Self-Serving?
Are you serving yourself first or last? Or do you dismiss the importance of serving yourself first as being selfish? On the other hand, do you ever focus on putting other people’s needs ahead of your own? Take a breath, step back, and ask yourself the three questions encompassed in the title of today’s blog… [Continue Reading]
Are Your Business Stories Making People Think Twice?
Are you leveraging business stories that make people think twice? Business stories provide rich, illustrative palettes upon which to engage people to move forward together. Are you intentionally – or unintentionally – causing people to think twice about their direction, speed, objectives, goals, and purpose? When business stories catalyze people to think and rethink about… [Continue Reading]
- 1
- 2
- 3
- …
- 13
- Next Page »
Follow Us!