Babette Ten Haken

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You are here: Home / Archives for human resources

Professional Complacency does not prevent Change

June 11, 2020 by Babette Ten Haken Leave a Comment

Imagine yourself on the ocean, coming into port during a dark and stormy night. You chart a course toward port, using the same tools and logic system you originally learned. Doing your job the same way you have always done your job. You never think to ask yourself whether your professional confidence has grown into… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: business transformation, change management, collaborative leadership, cross-functional leadership, customer experience, customer retention, customer success, employee experience, employee retention, employee success, engineering professionals, human capital strategy, human resources, Industry 4.0, One Millimeter Mindset™ programs, project management, Quality Professionals, trust-based leadership, virtual consulting programs, virtual keynote speaker

Is Your Professional Narrative Inclusive or Exclusive?

June 4, 2020 by Babette Ten Haken Leave a Comment

Think about it. Each one of us continuously creates a professional narrative throughout our careers. That narrative neither starts nor stops, nor is it defined by, our job titles. Or our pay grades, levels of education, generations, or professional disciplines. At least, our professional narrative should not live comfortably within the confines of categories. Yet,… [Continue Reading]

Filed Under: Human Capital & Industrial IoT Workforce, Professional Development Tagged With: business analysts professional development, business storytelling keynote speaker, cross-functional team leadership, engineering professional development, group practice administrators, HR storytelling, human capital, human resources, medical group practice management professional development, One Millimeter Mindset™ programs, professional diversity and inclusion, project management professionals, Quality Professionals, STEM professionals, virtual keynote speaker

Telling Stories Clients Need to Hear instead of Want to Hear.

June 2, 2020 by Babette Ten Haken Leave a Comment

The stories clients need to hear are about the stuff they need to know. So we get to where we need to go. Together. One millimeter at a time. Are you playing it safe, altering your business and use cases, and your HR and design team stories? So you dance around topics which should be… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: business analytics, business cases, business growth, business storytelling, cross-functional team leadership, customer experience, employee experience, engineering professionals, HR storytelling, human capital, human resources, One Millimeter Mindset™ programs, practice management, professional development, professional diversity and inclusion, project management, Quality Professionals, use cases, virtual keynote speaker, virtual storyteller

Tactical Fixes do not help Clients make Strategic Hard Calls

May 5, 2020 by Babette Ten Haken Leave a Comment

Do you propose tactical fixes for your clients’ biggest strategic issues? Or, is your own need to close a contract overshadowing the real issues clients struggle with? Because you both need to put food on the table, maintain cash flow and prevent employee and client churn. While this dialectic existed pre-pandemic, well, the current and… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: cross-functional team leadership, customer experience, engineering, facilitation, group practice administrators, HR storytelling, human capital strategy, human resources, masterminds, One Millimeter Mindset™ virtual program, professional development, project management, Quality Professionals, sales, STEM storytelling, virtual coaching, virtual keynotes, virtual workshops

3 Strategies to Deal with Continuous Professional Disruption

March 26, 2020 by Babette Ten Haken Leave a Comment

Right now, do you feel like you are wearing an incredibly itchy, 100% wool sweater? And no matter how much you scratch, you become more and more uncomfortable wearing that sweater. Except you cannot take the sweater off. If you feel this way, you are not alone. The continuous disruption of our professional comfort is… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: change management, cross-functional collaboration, customer experience, employee experience, engineering professional development, HR storytelling, human capital strategy, human resources, One Millimeter Mindset™ storytelling programs, professional comfort level, professional disruption, project management professional development, Quality professional development, STEM Professional Development, storytelling for left brain thinkers, storytelling keynote speaker

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