Babette Ten Haken

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You are here: Home / Archives for Industry40

Purpose-Driven Client Retention leverages Your Own Stories

January 7, 2020 by Babette Ten Haken Leave a Comment

A purpose-driven client retention strategy leverages your own stories. Are the stories you currently tell purpose-driven and authentic? Or, do your stories sound artificial, non-essential, insubstantial? By now, you have told stories to many colleagues and clients. Ponder whether the stories you tell are your own stories, shared during business and design meetings. Alternatively, do… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: business growth storytelling, business strategy, engineering education, engineering professional development, HRstorytelling, human capital strategy, human resources professional development, Industry40, IoTstorytelling, life sciences professional development, professional development, project management professional development, Quality professional development, STEMStorytelling, storytellingkeynotespeaker

3 Reasons to hit Your Professional Storytelling Reset Button

December 23, 2019 by Babette Ten Haken Leave a Comment

Hitting your professional storytelling reset button is an essential component for professional and workforce development, as well as business growth. Because this exercise requires you to consider how you deliver value to others, instead of focusing on yourself. Whether you hit this reset button once a year, or continuously throughout the year, reflect on whether… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: analytical thinkers keynote speaker, engineering, HR storytelling keynote speaker, human capital strategy keynote speaker, human resource professional development keynote speaker, IIoT, Industry40, life sciences professional development keynote speaker, manufacturing, project management professionals, Quality Professionals, STEM professional development keynote speaker, STEM STorytelling keynote speaker

When Company Culture creates Limited Professional Stories

September 25, 2019 by Babette Ten Haken Leave a Comment

When company culture creates limited professional stories, employee experience is not as positive as it could be.  At least, for employees who want to grow beyond their current roles. Consider whether some employees can take on more responsibility. Next, assess whether their current roles provide those opportunities. Then, evaluate whether their employee success hinges on… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: employee churn, employee engagement, employee experience, employee retention, employee turnover, engineering, human capital strategy, human resources, Industry 4.0, Industry40, IoT, manufacturing, project management professionals, Quality Professionals, STEM STorytelling keynote speaker, storytelling keynote speaker, technology, Voice of the Employee, workforce development

Packing More Than You Can Deliver into Your Sales Story?

September 18, 2019 by Babette Ten Haken Leave a Comment

More Than You Can Deliver storytelling is easily dismissed as both incredible as well as un-credible. First, you promise to deliver products, solutions, services and programs exceeding your professional capabilities. Then, your promises surpass your organization’s workforce, as well as manufacturing and assembly, competencies. Pursuing those carrots, and lucrative client opportunities, leads you down a… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: business growth, business models, customer experience, customer retention, employee experience, employee professional development, engineering, hiring models, human capital strategy, Industry 4.0, Industry40, IoT, manufacturing, meeting planners, project management, quality, sales, small business, STEM STorytelling keynote speaker, storytelling keynote speaker, technology, workforce development

Why avoiding Story Context derails Sales Decision Making

September 16, 2019 by Babette Ten Haken Leave a Comment

Story context is a critical element to creating compelling stories. Stories which convince people to buy whatever it is you sell – and buy more than once from you. And, stories which inspire people, like you, to move one millimeter beyond legacy mindset, habits and behaviors. You know the saying: “The devil’s in the details”?… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention Tagged With: collaboration, complex sales, customer experience, customer retention, customer success, engineering professionals, Industry 4.0, Industry40, IoT, manufacturing, meeting professionals, project management professionals, Quality Professionals, sales, sales engineers, sales success, STEM storytelling, storytelling keynote speaker, technical professionals

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