Babette Ten Haken

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You are here: Home / Archives for innovation

Developing STEM Storytelling for Professional Development – 3 Blogs

December 4, 2019 by Babette Ten Haken Leave a Comment

Developing STEM storytelling as part of your professional development trajectory focuses you on stories which include. Instead of stories which make other people feel marginalized, intimidated or outright excluded. Now, some STEM professionals are unaware of how their behaviors and mindset showcase unconscious professional bias. Yet, other STEM professionals and analytical, left-brain thinkers, are very… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: conscious bias, engineering professional development, entrepreneurs, human capital strategy, human resource professionals, Industry4.0, innovation, IoT, life sciences professional development, manufacturing, professional diversity and inclusion, project management professional development, Quality professional development, startups, STEM Professional Development, STEM storytelling, STEM STorytelling keynote speaker, storytelling for analytical thinkers, storytelling for left brain thinkers, unconscious bias, venture capital strategy

One Millimeter Mindset™ 2018 Workforce Collaboration Blog Review

December 10, 2018 by Babette Ten Haken Leave a Comment

These 5 little One Millimeter Mindset™ workplace collaboration blog posts wrap your brain around the notion that collaboration no longer is a “nice to have” soft skill. You know. An occasional behavior we put into play every now-and-then, when we feel like it. But, most of the time, ignore. Workplace collaboration is a professional development… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: collaboration, communication, customer experience, customer service, engineering, IIoT, Industry 4.0, Industry40, innovation, professional development, professional speaker, quality, sales, technology, women in business, workforce engagement

A Hopscotch Client Retention Strategy will not boost Client Success

September 24, 2018 by Babette Ten Haken Leave a Comment

If you practice a hopscotch client retention strategy, do not get your hopes up. Making clients successful is hardly child’s play. Co-partnering in your client’s success involves more than adhering to a mostly-linear protocol. Rather, start by being better prepared to weigh risks against opportunities. As a result, serve your clients better and better over the duration… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention Tagged With: business growth, customer experience, customer retention, customer service, customer success, engineering, IIoT, Industry 40, innovation, IoT, leadership, personal development, professional speaker, quality, sales, strategy, technology, women in business

2 Ways Internal Client Experiences are key to External CXs

August 9, 2018 by Babette Ten Haken Leave a Comment

What is the role of internal client experiences in creating extraordinary external client experiences (CX)? Customer experience seems to be on everyone’s mind these days. Paying lip service and talking the talk is different than consistently walking the walk. With all the attention focused on acquiring and retaining customers, often the unsung heroes and heroines… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: collaboration, customer experience, customer experience score-chasing, customer service, CX, engineering, external customers, IIoT, Industry 4.0, Industry 40, innovation, internal customers, intrapreneurs, IoT, IT, leadership, post sales, quality, sales, STEM, technology

My 2018 Summertime Professional Recalibration Mini Program

June 13, 2018 by Babette Ten Haken Leave a Comment

How do you feel about the phrase: professional recalibration? The definition of recalibration is scientific. Recalibration involves making small changes to a device that measures something, in order to assure that the measurements are accurate. How accurately do you perceive your professional worth to your company and clients? Is it time for professional recalibration? Are… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: career, collaboration, engineering, innovation, IT, One Millimeter Mindset™ program, professional development, professional recalibration, professional recalibration mini program, quality, sales, workforce

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