“B, your professional word is your bond,” my client said to me. His statement took my breath away. The following story is how we arrived at that conversation. Your professional word is not lip service about being a trusted colleague. As context, I cleaned up former reps’ sales messes. My customer retention numbers were off the… [Continue Reading]
Is Your Professional Word also Your Bond?
Focusing on Your Personal Horizon
I have no sense of direction. I’m one of those people who can’t read a map without turning it in the direction I’m going in. And even then I’m still not sure. When Garmin came out with their Nuvi GPS, my daughter rushed out and had it installed in my car as a Christmas present…. [Continue Reading]
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