You have pandemic business cases to chronicle in the New Year. Even if you do not want to think about the marathon of this past year. Start by taking an inventory of all the pandemic business cases you participated in throughout 2020. Because this year you and your teams are on a continuous professional change… [Continue Reading]
Which Pandemic Business Cases Will You Leverage In 2021?
Are You Really Listening and Responding To Your Customers’ Voice?
Well, are you really listening and responding to your customers’ voice? Think about it. After all, it is one narrative to tell people you listen to your customers’ voice. However, realistically, you just wait for an opportunity to interject your own agenda into the conversation. Alternately, it is a completely different narrative when you listen,… [Continue Reading]
Who Are Your Business Case Heroes And Heroines?
Who are the business case heroes and heroines you leverage when working with colleagues and clients? Consider that every business case you create includes a cast of characters you either include or exclude. Possibly because you never even considered these people as part of your story. Or, if there is going to be a hero… [Continue Reading]
Which Team Role Are You Most Comfortable Serving In?
Which team role do you usually take during meetings? Are you usually boxed into a corner, fulfilling a pre-determined role? Or do you assume a different voice at each meeting? And the voice you speak from depends on the nature of the meeting, the participants, and the desired outcomes. Regardless of whether you meet virtually… [Continue Reading]
Three Thanksgiving Gratitude 2020 Paradigm Shifts
In 2019, I never imagined I’d be creating a 2020 Thanksgiving Gratitude blog post during a global pandemic. However, this is a very different year for all of us. And so is this blog post. Because the reality of 2020 is that all of us are wrestling with two sentiments: what we are grateful for… [Continue Reading]
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