Babette Ten Haken

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Which Pandemic Business Cases Will You Leverage In 2021?

December 29, 2020 by Babette Ten Haken Leave a Comment

You have pandemic business cases to chronicle in the New Year. Even if you do not want to think about the marathon of this past year. Start by taking an inventory of all the pandemic business cases you participated in throughout 2020. Because this year you and your teams are on a continuous professional change… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: 4IR, Business Analyst Day keynote speaker, cross functional business cases keynote speaker, cross functional storytelling keynote speaker, cross functional team leadership keynote speaker, cross-functional leadership, Fourth Industrial Revolution, HR storytelling keynote speaker, human capital value, IoT, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, PMI Professional Development Day keynote speaker, professional inclusion keynote speaker, professional innovation keynote speaker, Quality professional development, strategic business value, trust-based client retention

Are You Really Listening and Responding To Your Customers’ Voice?

December 22, 2020 by Babette Ten Haken Leave a Comment

Well, are you really listening and responding to your customers’ voice? Think about it. After all, it is one narrative to tell people you listen to your customers’ voice. However, realistically, you just wait for an opportunity to interject your own agenda into the conversation. Alternately, it is a completely different narrative when you listen,… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce Tagged With: 4 IR, Business Analyst Development Day Keynote Speaker, business analyst professional development, business cases, cross functional team leadership keynote speaker, cross-functional leadership, customer experience, customer retention, HR professional development, HR storytelling keynote speaker, human capital strategy storytelling keynote speaker, IoT, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, professional development day keynote speaker, professional innovation, project management professional development, The Fourth Industrial Revolution, The Project Economy keynote speaker, use cases, Voice of the Customer methodology

Who Are Your Business Case Heroes And Heroines?

December 17, 2020 by Babette Ten Haken Leave a Comment

Who are the business case heroes and heroines you leverage when working with colleagues and clients? Consider that every business case you create includes a cast of characters you either include or exclude. Possibly because you never even considered these people as part of your story. Or, if there is going to be a hero… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: 4IR, 4th Industrial Revolution, business analysts, business cases, cross functional business processes, cross-functional collaboration, cross-functional communication, cross-functional leadership keynote speaker, cross-functional team storytelling, customer experience, customer retention, employee experience, entrepreneurial storytelling keynote speaker, HR storytelling, human capital value keynote speaker, human capital value storytelling, human resource professional development, IIBAD, IoT, keynote strategic business storytelling speaker, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, PMI, professional diversity and inclusion keynote speaker, professional innovation, project management professionals, Quality Professionals, SHRM, startup storytelling, STEM storytelling, use cases

Which Team Role Are You Most Comfortable Serving In?

December 8, 2020 by Babette Ten Haken Leave a Comment

Which team role do you usually take during meetings? Are you usually boxed into a corner, fulfilling a pre-determined role? Or do you assume a different voice at each meeting? And the voice you speak from depends on the nature of the meeting, the participants, and the desired outcomes. Regardless of whether you meet virtually… [Continue Reading]

Filed Under: Collaboration And Convergence, Customer Experience, Success, Loyalty, Retention, Human Capital & Industrial IoT Workforce, Professional Development Tagged With: 4IR, Business Analyst Day keynote speaker, business analyst professional development, change management storytelling, critical thinking skills, cross functional business processes, cross functional keynote speaker, cross functional storytelling keynote speaker, customer experience, customer retention, employee experience, human capital value, IoT, One Millimeter Mindset™ virtual programs, professional development day keynote speaker, professional innovation keynote speaker, project management professional development, STEM STorytelling keynote speaker, storytelling for left-brain thinkers and analytical professionals, strategic business value, The Fourth Industrial Revolution

Three Thanksgiving Gratitude 2020 Paradigm Shifts

November 26, 2020 by Babette Ten Haken Leave a Comment

In 2019, I never imagined I’d be creating a 2020 Thanksgiving Gratitude blog post during a global pandemic. However, this is a very different year for all of us. And so is this blog post. Because the reality of 2020 is that all of us are wrestling with two sentiments: what we are grateful for… [Continue Reading]

Filed Under: Customer Experience, Success, Loyalty, Retention, Professional Development Tagged With: 4IR, Business Analyst Development Day Keynote Speaker, cross functional storytelling keynote speaker, cross-functional leadership, customer experience, Fourth Industrial Revolution, human capital value keynote speaker, IoT, One Millimeter Mindset™ storytelling programs, One Millimeter Mindset™ virtual programs, professional innovation keynote speaker, Project Management Professional Development Day keynote speaker, startup storytelling keynote speaker, STEM STorytelling keynote speaker

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