Developing a What You Do Story is critical to serving and retaining internal and external clients. When you connect the story of what you “do,” inside the organization, to what everyone else “does,” something interesting happens. First, you start to better serve one another. Because your own responsibility and accountability now extends beyond the confines… [Continue Reading]
The What You Do Story is Key to Retaining Clients
Why The Stories You really need to Know are Uncomfortable
The stories you really need to know are not necessarily the stories you want to hear, are they? Because the stories you really need to know make you feel uncomfortable. After all, the stories you prefer to hear validate and justify the way you currently serve your existing client base. Truth be told, you are… [Continue Reading]
Ignoring How Employee Ratings impact Your Company Story?
Employee ratings are visible to everyone, courtesy of online hiring sites. For starters, these ratings serve as testimonials, for better or for worse, about employee experience at your company. Second, ponder the stories former employees have to tell about the inner workings of your organization. Third, consider how their stories, about your company, are of… [Continue Reading]
What happens when You have a Broken Company Story?
When you have a broken company story, your story seems to change on a daily basis. Then, it is difficult to remember the story you tell to colleagues, employees, vendors and clients. Because, your story continuously changes. You know you have a broken company story when: First, your story about the company differs from everyone else’s… [Continue Reading]
What Signature Story are You known for to Colleagues?
You have a signature story that you become known for, to colleagues. How familiar are you, with the story your internal colleagues tell? How well-known is this story, throughout the workplace? Is the story a hero’s or heroine’s tale or a horror story? Often, the signature story that you become known for, to colleagues, results… [Continue Reading]
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