Can the CIO serve as a strategic B2C revenue generator for the organization? That’s a tall order. However the trajectory is turbo-charged by the relentless pace and cadence of the globally competitive Internet of Things business ecosystem. For starters, there is greater recognition that the CIO sits at the intersection of IT/OT convergence. Then, the… [Continue Reading]
CIO as Strategic B2C Revenue Generator versus Cost Center
IT Tech Support Teams catalyze Line of Business Value
IT tech support teams, whether in-sourced or outsourced, can have a significant impact on the future of data-driven businesses. Future data-driven businesses depend on IT tech support teams focused on both internal and external customer success. These IT tech support teams will be more fully integrated into the overall horizontal workflow of business units. They… [Continue Reading]
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