When you have superficial collaboration processes, you disappoint clients, over the long haul. Hey, there is no way that I can make that statement pretty. So, let’s explore, shall we? For starters, your leaders, managers and employees initially convince themselves that they are collaborative. Simply by using the term “collaboration” over and over again, during… [Continue Reading]
How Superficial Collaboration cripples Successful Client Outcomes
What to do when a Small Business Leader is a Productivity Impeder
My client, a small business leader, consistently wrestled with inconsistent execution of strategy. Over time, this inconsistency cost him business. And he no longer could afford to overlook the issue. As a small business leader in the manufacturing space, he employed less than 20 people on his team. Consequently, each team member wore wear many… [Continue Reading]
How to Move People Past an ‘Us Versus Them’ Workplace Mindset
The “us versus them” mindset is alive and well in organizations of all sizes, both domestic and global. Often, this type of mindset and bias results from command-and-control leadership and legacy business models, according to the recently-published 2017 Gallup Global Workforce Study (opt-in required). Among other findings, the study reinforces that only one in three… [Continue Reading]
Are Business Process Band Aids impeding SMB Success?
Is your idea of SMB (small and mid-size business) management and leadership actually a system of business process Band Aids? If so, you manage Chaos instead of a system of interrelated, consistent and valuable foundational processes responsible for driving business growth. Do any of these real-life SMB scenarios sound familiar? The CRM (Client Relationship Management)… [Continue Reading]
Team Branding for Consistency
Team branding is a novel, yet essential, element to your management strategy. The term “branding” refers to the marketing strategy of identifying and creating a name, mantra or symbol that identifies and differentiates one product from another. Is creating team branding part of your management toolkit? Team branding focuses you and your team on how… [Continue Reading]
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