Professional elitism is alive and well in far too many startups, businesses, associations and larger organizations. I won’t even get into the role(s) it plays in academia. Where do pockets of professional elitism exist in your own organization? This elitism takes many different forms. Often, it is communicated both subtly, as well as overtly. Unfortunately,… [Continue Reading]
When Professional Elitism becomes a divisive Workplace Force
How Superficial Collaboration cripples Successful Client Outcomes
When you have superficial collaboration processes, you disappoint clients, over the long haul. Hey, there is no way that I can make that statement pretty. So, let’s explore, shall we? For starters, your leaders, managers and employees initially convince themselves that they are collaborative. Simply by using the term “collaboration” over and over again, during… [Continue Reading]
What to do when a Small Business Leader is a Productivity Impeder
My client, a small business leader, consistently wrestled with inconsistent execution of strategy. Over time, this inconsistency cost him business. And he no longer could afford to overlook the issue. As a small business leader in the manufacturing space, he employed less than 20 people on his team. Consequently, each team member wore wear many… [Continue Reading]
How to Move People Past an ‘Us Versus Them’ Workplace Mindset
The “us versus them” mindset is alive and well in organizations of all sizes, both domestic and global. Often, this type of mindset and bias results from command-and-control leadership and legacy business models, according to the recently-published 2017 Gallup Global Workforce Study (opt-in required). Among other findings, the study reinforces that only one in three… [Continue Reading]
Are Business Process Band Aids impeding SMB Success?
Is your idea of SMB (small and mid-size business) management and leadership actually a system of business process Band Aids? If so, you manage Chaos instead of a system of interrelated, consistent and valuable foundational processes responsible for driving business growth. Do any of these real-life SMB scenarios sound familiar? The CRM (Client Relationship Management)… [Continue Reading]
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