You are an order taker manager. Not by design. You had every good intention of putting your stamp on the future of the company that employs you. You are an extremely talented and well-educated order taker manager. You’ve been around the management business block a time or two. You know your stuff. You are champing… [Continue Reading]
Order Taker Managers can’t Lead
6 Strategies for Building Customer Loyalty When Renewing
I loved going to renewal accounts. We all “inherit” them as part of the “base” that companies start us off with, in the hopes that we will acquire new customers and build on this account base. As a newbie salesperson, you hope that you don’t encounter an earful about the “last rep” and the “lousy… [Continue Reading]
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