Do you make it a habit to acknowledge yourself each day? Think about it. Before you awake or when you have that first cup of coffee, take time to appreciate yourself. Then, continue the habit. Make it your priority to tell yourself, throughout the day, how proud you are of “you.” Now, if you have… [Continue Reading]
Acknowledge Yourself Daily Rather Than Waiting For Others To Notice
Do You Provide Occasional or Continuous Value to Clients?
How will you provide value to clients throughout 2022? Will your strategy yield occasional rather than continuous value? Some of you are always-on, hard-charging professionals. Others of you are more laid-back. However you are just as diligent and proficient about best serving client needs. Either way, value creation and delivery leverage whether you truly understand… [Continue Reading]
Did The Virtual Customer Retention Dog Eat Your Client Base Homework?
Surprised to enter 2022 digging yourself out of a huge 2021 customer defection hole? It just could be you left your entire client retention strategy up to the virtual customer retention dog. What excuses do you make to your managers about your less-than-stellar rate of customer retention? Consider that customers who defect have an entirely… [Continue Reading]
Do Your Professional Goals Conflict With Your Strategic Purpose?
How well do your professional goals complement your sense of strategic purpose? Is your professional glass half empty or merely half full? Consider that your strategic purpose is changing. It is time to re-write your Strategic Professional Purpose Playbook, together with me. This change is in response to your collective professional experiences, regardless of how… [Continue Reading]
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